- Report: #993123
Complaint Review: Stephen Wad - St George Utah
Reported By:
Carl -
HURRICANE, Utah, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Stephen Wad
184 W 1600 S, St George, 84770 Utah, United States of America
Phone:
(435) 216-5048
Web:
www.stephenwadechryslerjeepdodge.com
Categories:
Business Rating:
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Stephen Wad Vehicle under warranty not covered St George, Utah
On 1/8/2013 I took my 2012 Jeep Liberty in there because I cleaned the touch screen radio and it shattered. The service manager told me it was not under warranty because it looks like it was smashed in. I had taken the radio in there before because it completely turned off. I believe one of the techs in there dropped my touch screen radio and cracked the screen at the bottom which is where the damage started. When I cleaned the screen and pressed it, it shattered.
I was offered a refurbished one for $495 plus I would have to pay $190 for them to take my radio out and put the refurbished one back in. Since when did they stop honoring warranties? I will never buy another Chrysler product again. I am also putting on the rip off report about being lied to about the type of radio it was. I was told it was a navigation unit but its not. Just a crappy touch screen radio that they broke and want me to pay for to replace. I will never ever go to Thievin Wade again.
I was offered a refurbished one for $495 plus I would have to pay $190 for them to take my radio out and put the refurbished one back in. Since when did they stop honoring warranties? I will never buy another Chrysler product again. I am also putting on the rip off report about being lied to about the type of radio it was. I was told it was a navigation unit but its not. Just a crappy touch screen radio that they broke and want me to pay for to replace. I will never ever go to Thievin Wade again.
