Noname
Cabot,#2General Comment
Sun, October 27, 2019
I am familiar with these people and there needs to be some clarification here. The company Garrison Custom Trim is not the problem and is a great company yes with great work. The complaints were specifically regarding one of the sons who did side work independent and usually without family knowledge of his actions. He was actually fired by his family due to multiple issues. So everyone is correct in their statements. Drugs make good people do bad things!!!!!! No excuse for ripping off people. There is a big difference between doing good work and taking people’s money and not finishing work and it is not referring to the parent company who does great work. I know from personal experience!!!!
Lee
North Little Rock,#3Consumer Comment
Fri, October 25, 2019
I had the same experience with Steve Garrison several years ago. He took $11,600.00 from me and did not complete the work he was contracted to perform. His wife (at the time) tried to intervene after I contacted her and visited her at her place of work, but to no avail. They have since divorced - She attempted to contact me to at the time of the divorce to discuss what I had gone through with him but I did not respond. Although he was not licensed as a contractor in the State of Arkansas, I filed a complaint so they would be aware of his actions in the event he applied in the future. I also contacted his father as Steve uses his family's reputation to gain trust with others, and they were not able to help me retrieve any of my money. At the time of this incident, several others were aware of his actions including those working at National Home Center, my realtor from Century 21 Prestige Realty (buyers agent), McKimmey Associates (the listing agency for the home I purchased) and American Abstract and Title Company. There were many witnesses to his criminal action.
Every thing that is discussed in the original posting matches my experience with Steve Garrison.
bev ann
cabot,#4Consumer Comment
Mon, August 26, 2013
after reading the complaint concerning steve garrison custom trim & cabinets, i felt compelled to express my experience with the company.
mr. garrison and employees were nothing but professional while remoldeling my home in 2007. the work they performed was of the utmost quality, and to this day, still looks as good as it did when completed. i was surprised to read about the unsatisfactory work at the court house because when i called for references, i was told it was A quality workmanship at a competitive rate. additionally, the attorney general's office sent him to the metropolitan bank tower to do trim and cabinets on 5 floors. i always check references on any type of repairs that i am needing.
in all fairness, the complaint sounded as though it was more of a personal opinion of mr. garrison rather than his ability to perform quality workmanship and a threat against his integrity and honesty.
i'm very sorry for the previous complaint, but please note that i would hire mr. garrison's company again if i needed them.
thank you,