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  • Report:  #1507844

Complaint Review: Stoneridge Dodge - Pleasanton California

Reported By:
Lisa - Pleasanton, California , United States
Submitted:
Updated:

Stoneridge Dodge
2700 Stoneridge Drive Pleasanton, 94588 California, United States
Phone:
9254799090
Web:
Www.stoneridgechyslerjeepdodgeofdublin.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I, Jones received a voicemail from a sales man named Eric who left me many voicemails concerning a sale that Stoneridge Dodge was having doing this covict19 status. Eric repeatedly called and i finally reached back out to see if this was a sales pitch to get us into the dealership because everything he had said was to good to be true. I finally shared with my husband who is suffering from cancer and we wanted to purchase a new gladiator sense he does not have much time to be alive and for his Birthday we thought we would see the prices Eric was telling us over the cell. He made many promises about the MSRP on the window sticker would be dropped because of the covict19 deals they had gracefully offered us.

I shared my story with him over the cell call on my husband's sickness and not long to live. I wanted to purchase this vehicle for his last enjoying time on earth. I usually don't write or respond to sales calls or anything in this nature. I was just stung by Eric's behavior once we finally sat down to go over numbers. The whole time on the test drive he repeatedly gave me the creepy looks as if he was a pervert. I was asked a couple of personal questions about my marriage when my husband had to walk away and use the restroom....it made me feel uncomfortable because the questions where very unprofessional and made me feel unsafe around this sales man.

He asked if I would be free to hang out and have dinner after my husband is out of the picture and that I was very attractive and could use a good freind. I did not know how to respond to his questions because I was shaken up over why these questions arose in the conversation on prices and the deal that we suppose to be getting. He tried to scam us into paying 9k more for the vehicle that he said over the cell was a lower price.

He ran back and forth to the sales office coming back with more lies and scam tactics. My husband was a owner of a dealership in Virginia and saw right through this sales man's scams, lies , and flirting in the car on the test drive. He asked us to drive to Starbucks and grab him a coffee and breakfast sandwich...he started stating that he has the money back at the dealership and he would repay us as soon as we drive back on the lot! Eric never repaid us or respected are vehicle as he started eating in the backseat and scamming us out of are money.

Its a very small issue and im not complaining over this issue but starting to feel I should share with the owner of this dealership. Eric texted me 4 times asking me out and bothering me about the deal on the vehicle after 3 days declining the high offer. I cant believe they would higher a man that's so manipulating and scamming customers out of Starbucks and the MRSP on the vehicle's. Stay far away from this man and he is a pervert, scam, lier, and creepy sales man!!! I dont understand how they even gave this man a sales license to deal with the community who are hard working citizens just wanting to purchase a car. Lisa



2 Updates & Rebuttals

Britney

Dublin,
California,
United States
Eric's scamming continues with customers

#2REBUTTAL Owner of company

Sun, October 24, 2021

 If any of that scam-y sales copy sounded familiar, you probably saw it in a sketchy ad or website. We all want to think that we can spot a swindle like that from a mile away. We recognize all the usual suspects: the too-good-to-be-true promises, vague guarantees, and aggressive sales tactics. But people continue to fall for scams and other sketchy sales rackets every year. This Afghanistan man Eric is a scam and pervert trying to steal my social security number. He had taken me out on a date and used me to pay the bill after scamming me into getting a car to reach his numbers for the month he told me. He was very flashy with his money pulling out a roll of cash out of his pockets promising me money if I bought the used Kia on his lot for exchange of money. I new something was not right after looking him up and reading all the terrible articles about his history at the Stoneridge Dodge dealership. Wow! I'm very shocked in his ethics and for the company to even deal with a man that is so deceptive and scamming the customers who just want to get into a car. This man had taken advantage of me and used my social security number to finance things for his own desire. I declined the offer and blocked him from calling me again. He always kept telling me how he makes over 20k a month and could afford the help he asked for. Well in that case I thought is this sales man have all this cash and reaching out to me to help him is a scam and raises questions about his interest in asking in the first place. I will never advise anyone to buy a car from this company. Run fast and stay far away from this man who is scamming customers out of there social security information and asking for loans. Britney


Robert

Irvine,
United States
Really?

#3Consumer Comment

Sun, May 09, 2021

In my many decades I have never once had an unsolicited call from a dealership trying to sell me a car...let alone several.

Then once you get to the dealer, your entire interaction makes no sense.

it made me feel uncomfortable because the questions where very unprofessional and made me feel unsafe around this sales man.

- So of course because you were so uncomfortable you continued with trying to make a deal.

My husband was a owner of a dealership in Virginia and saw right through this sales man's scams, lies , and flirting in the car on the test drive.

- Yet even though he saw right through all of this he apparently had no problem with you going to Starbucks.

Eric never repaid us or respected are vehicle as he started eating in the backseat and scamming us out of are money.

- Just how did he end up in YOUR vehicle?

Its a very small issue and im not complaining over this issue but starting to feel I should share with the owner of this dealership

- This is a very small issue? I would hate to see what you think is a BIG issue? Then your idea of sharing with the owner of the dealership is to post this "report" on a Public Website.

The way you wrote this report had this guy not given you a "high offer", it seems obvious you would have still taken it.

Seems like there is a lot more to this story than you are telling us.

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