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  • Report:  #459472

Complaint Review: Stop Over Express (M) Courier Service mr Rogan Douglas Mr Bulane Sekonyela - Kuala Lumpur

Reported By:
- Sandakan, Sabah, Other,
Submitted:
Updated:

Stop Over Express (M) Courier Service mr Rogan Douglas Mr Bulane Sekonyela
www.stopoverexp.com/express Kuala, Lumpur, Malaysia
Phone:
06-0173282605
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I had registered myself in online dating sites. The reason is to make friends. And then I knew one guy from UK, he said and works at UK. He was good with his sweet talks, which of course every woman like that. And then one day he asked my address, so he can send me a birthday gift to show his friendship is for real. I gave him my address and the next day he told me that he was sent by his company to Spain, he also told me that he send me a laptop with a rose flower, a wrist watch, a set of white gold necklace, digital camera, his picture and the most shocking is 4000 pounds! sealed in that package. I was surprised he would do that. He gave me the name of the courier service name which is STOP OVER EXPRESS and the tracking no : GX589515UK. Nothing came across my mind, because I checked with the company ONLINE TRACKING it shows where the destination of the package.

Suddenly when the track shows at Malaysia, I received an e-mail And a call from Mr Rogan Douglas 0060173282605 on 7 April 2009, that I have to pay for the administrative and the taxes amounted RM 1980.00 and bankin into account of MR Bonolo Goleanye CIMB BANK account no :07090070133526 for the package to be delivered to designated address. And how stupid I was, I deposited the amount RM 1980.00 into Mr Bonolo Goleanye. And I thought I was settled.

Then two days after which is 9 April 2009 again I received e-mail and call from Mr Rogan Douglas that I have to pay another RM 2250.19 for the insurance and vat of the package. Then I realized something wrong with the delivery when I asking from my brother to settle that amount. I paid the amount because i thought that it would settled everything. On the 15 April Mr. Rogan called me that my package was stocked by the Royal Customs and need me to pay for the bail charge RM6450.00 and they had attached the receipt as well. It takes time for me to collect for that big amount of money. Even the custom's staff had called me to pay for it because they cannot keep it for too long.

As they had discussed and negotiated with the custom department I have just to pay RM5050.00 for the bail charge. And i had bank in the sum of RM5050.00 to MR Bulane Sekonyela PUBLIC BANK account no :4482961236 on the 18 May 2009. I was so pissed of that time and called Mr. Rogan about this matter that they only give promises and asking for money but still I didn't get the package.

On the 21 May Mr. Rogan had emailed and called me that the sender of my package have to pay for the Money Laundry Certificate to prove that the currency in the parcel is not for money laundry or its enhancement. Therefore the sender is required by the authorities to provide a money laundry Certificate as a prove that the funds detected in your package is not as term money laundry. So the sender is required to pay the sum of(525.09GBP equivalent to 3,365.5MYR) for the certificate.

As the sender of my package was outstation and the courier in Malaysia branch cannot accept payment by credit card, so i helped my sender to pay for it to make it faster and get the package quickly. On the 27 May 2009 Mr. Rogan had emailed me that I have to pay for the overdue charge RM1950.00. So, on the 29 May 2009 i should get the package as Mr. Rogan had told me the delivery details. The problem is, I have waited for more than hours but no one of the Stop Over Express staff called me. So I called Mr. Rogan about this and he said that they had cancelled the flight as there is one document to be sign by the ambassador. Can u imagine how i feel that time!!!

Then, I was asked to pay for the ambassador for RM2000 and the courier paid another RM1000 for the ambassador. Then, on the 6 June, one of the staff introduced himself as Mr. Simon had called me that he was the one who's going to deliver my package. But suddenly he called me back told that the custom department need me to pay for the clearance receipt RM2000. How can i get that much of money in half an hour! So, I bank in the sum of RM1500 to Limarni Ginting BSN account :071009000367775 on the 7 June 2009.

Today, 8 June 2009, Mr. Simon had promised me to send the package. I tried to call him this morning and he said he was at the airport and about to take off. But it seems that he was not at the airport and when I asked him what time and what number the flight he take, he just say that he will call me later. He suppose to tell me earlier what filght he take..and what time he will be take off so that easier for me to wait for him at the airport.

Now, the case not settle since surf through the internet and I found similar with this case. Hopefully, somebody will help to catch this people! And I want my money back!!! I have paid a lot for this stupid package!! Now i felt i was the stupid person who trust a stranger!!!!!

Lieyja

Sandakan, Sabah

Malaysia


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