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  • Report:  #170294

Complaint Review: StoresOnline - Orem Utah

Reported By:
- kamloops, British Columbia,
Submitted:
Updated:

StoresOnline
Orem, 84097 Utah, U.S.A.
Phone:
801-227-0004
Web:
N/A
Tell us has your experience with this business or person been good? What's this?

We fell for StoresOnline sales pitch.On Dec.20\2005 we attended the full day workshop and purchased a 3 store package.We had not even opened the package when we were told to check out this (ripoffreport.com)site.Well its 2 weeks later and the credit card payment has gone through....BUT... we did contact the credit card company to tell them we are disputing the purchase and were told we have to write a letter(yes pen and paper.. not email) to StoresOnline as well as phone them and tell them we want to cancel and want our money back. We are in the process of doing this now,and will keep you all posted as to the outcome. Taken in B.C. Bev kamloops, British Columbia

Canada



5 Updates & Rebuttals

Bev

Kamloops,
British Columbia,
Canada
As of yet we have not gotten our money back, but visa has credited the money back to our credit card pending contact with storesonline bank.

#2Author of original report

Sat, February 11, 2006

We are optimistic that we will get the money back though. We should be hearing from Visa within a couple weeks on the matter. I recieved a phone call from storesonline last week, from a guy asking if we needed help with the site set up. I told him NO that we are cancelling.He asked why so I politely told him that storesonline was a ripoff and it was left at that.He never argued the point, just said ty and hung up.


Bev

Kamloops,
British Columbia,
Canada
As of yet we have not gotten our money back, but visa has credited the money back to our credit card pending contact with storesonline bank.

#3Author of original report

Sat, February 11, 2006

We are optimistic that we will get the money back though. We should be hearing from Visa within a couple weeks on the matter. I recieved a phone call from storesonline last week, from a guy asking if we needed help with the site set up. I told him NO that we are cancelling.He asked why so I politely told him that storesonline was a ripoff and it was left at that.He never argued the point, just said ty and hung up.


Bev

Kamloops,
British Columbia,
Canada
As of yet we have not gotten our money back, but visa has credited the money back to our credit card pending contact with storesonline bank.

#4Author of original report

Sat, February 11, 2006

We are optimistic that we will get the money back though. We should be hearing from Visa within a couple weeks on the matter. I recieved a phone call from storesonline last week, from a guy asking if we needed help with the site set up. I told him NO that we are cancelling.He asked why so I politely told him that storesonline was a ripoff and it was left at that.He never argued the point, just said ty and hung up.


Bev

Kamloops,
British Columbia,
Canada
As of yet we have not gotten our money back, but visa has credited the money back to our credit card pending contact with storesonline bank.

#5Author of original report

Sat, February 11, 2006

We are optimistic that we will get the money back though. We should be hearing from Visa within a couple weeks on the matter. I recieved a phone call from storesonline last week, from a guy asking if we needed help with the site set up. I told him NO that we are cancelling.He asked why so I politely told him that storesonline was a ripoff and it was left at that.He never argued the point, just said ty and hung up.


Nancy

Penticton,
British Columbia,
Canada
Notify the Canadian Competition Bureau

#6Consumer Suggestion

Fri, February 10, 2006

Please, file a report with the Canadian Competition Bureau, 50 Victoria Street, Gatineau, Quebec, K1A 0C9. Toll free: 1-800-348-5358. Canadian voices need to be heard and their stories documented. The British Columbia Business Practices and Consumer Protection Authority (BPCPA) referred me to the Competition Bureau. They said: "We are aware of the concerns regarding this company and have been in communication with law enforcments offices locally and nationally and have been advised to refer such complaints regarding StoresOnline to the Competition Bureau." Also, please file with the Utah Division of Consumer Protection. Their complaint form is available from their web site: www.consumerprotection.utah.gov. On another note, has StoresOnline refunded your money? I look forward to your update. Best Regards

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