- Report: #178159
Complaint Review: StoresOnline - Orem Utah
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StoresOnline
745 E Technology Avenue Orem, UT 84097 - 6204 Utah, U.S.A.
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StoresOnline ripoff Orem UtahRip-Off Report Investigation: shows that StoresOnline & iMergent is fulfilling its commitment to provide excellent customer service. Rip-off Report gives StoresOnline a POSITIVE rating in customer support and quality assurance. StoresOnline pledges to resolve complaints and address any issues from the past, present and in the future - committed to 100% satisfaction - whatever it takes say company executives.
Myself and a colleague attended a one day workshop / seminar with StoresOnline (SOL) at The Marriott Hotel, Goffs park, Newcastle on 01/04/05 to learn how to get a number of Internet Businesses up and running.
The original letter from SOL stated that our primary focus will be on training, and successful internet marketing techniques.... although the seminar was heavily tilted towards sales. We signed a Credit agreement, but the following morning after a sleepless night, due to concerns over high pressure sales techniques / tactics and the overall general ethics of the company, I carried out research on the Internet.
This research showed that SOL had many lawsuits pending worldwide due to these exact problems and had even been banned in the State of Maine USA, from holding any further workshops and selling these goods.
Some of the high pressure tactics used were 'it would cost you more, if not signed today', 'you can get the training later, just sign now', 'being interrupted, whilst trying to watch the training' 'being rushed through reading contract' emotional techniques of pictures of their 'families' on the OHP used to do the presentation, to show that they were 'loving' and 'respectable' and many more.
I cancelled our agreement by Email that morning 02/04/05, and got a reply saying that the 'Contract' was 'Non-cancelable'. We consulted a Solicitor and Trading Standards who told us that a contract signed 'not on Trade Premises' could be cancelled within 5 days, to basically ignore them, that they would eventually go away.
Well, here we are nearly 1 year on and we are still being contacted by SOL in writing saying that 'POSSIBLE' Legal Action is pending, and demanding full payment. (About 4800)
We still firmly believe that we were pressured into signing, and were 'misrepresented on key facts' and that SOL are relying on these letters to frighten people into paying up, and that no court in the land would side with SOL, based on the mass of evidence that we have from all over the world of lawsuits and discontented clients.
Paul
Darlington
United Kingdom
Click here to read other Rip Off Reports on Storesonline
The original letter from SOL stated that our primary focus will be on training, and successful internet marketing techniques.... although the seminar was heavily tilted towards sales. We signed a Credit agreement, but the following morning after a sleepless night, due to concerns over high pressure sales techniques / tactics and the overall general ethics of the company, I carried out research on the Internet.
This research showed that SOL had many lawsuits pending worldwide due to these exact problems and had even been banned in the State of Maine USA, from holding any further workshops and selling these goods.
Some of the high pressure tactics used were 'it would cost you more, if not signed today', 'you can get the training later, just sign now', 'being interrupted, whilst trying to watch the training' 'being rushed through reading contract' emotional techniques of pictures of their 'families' on the OHP used to do the presentation, to show that they were 'loving' and 'respectable' and many more.
I cancelled our agreement by Email that morning 02/04/05, and got a reply saying that the 'Contract' was 'Non-cancelable'. We consulted a Solicitor and Trading Standards who told us that a contract signed 'not on Trade Premises' could be cancelled within 5 days, to basically ignore them, that they would eventually go away.
Well, here we are nearly 1 year on and we are still being contacted by SOL in writing saying that 'POSSIBLE' Legal Action is pending, and demanding full payment. (About 4800)
We still firmly believe that we were pressured into signing, and were 'misrepresented on key facts' and that SOL are relying on these letters to frighten people into paying up, and that no court in the land would side with SOL, based on the mass of evidence that we have from all over the world of lawsuits and discontented clients.
Paul
Darlington
United Kingdom
Click here to read other Rip Off Reports on Storesonline
3 Updates & Rebuttals
Paul
Darlington,Europe,
United Kingdom
how to ignore them
#2Author of original report
Mon, April 17, 2006
Thanks for your kind comments Vicki. Myself and colleague were very fortunate in only paying a small deposit to be followed up by about 5000 in installments. As to blocking them it's only helpful on the main SOL numbers, but unfortunately they have many numbers! We live and learn, hopefully this site and others will prevent SOL from abusing further people.
Vicki
Edmonton,Alberta,
Canada
how to ignore them
#3Consumer Suggestion
Sat, April 15, 2006
Hi Paul, I don't know how helpful this is, but what about blocking them from being able to get through on your phone if they're harassing you? Because they obviously have no grounds to enforce the contract. Blocking them would make ignoring them, like what your solicitor said, much easier. The second thing is, did you hand over any money when you signed the contract? If you did via credit card, I think the credit card company can still reverse the charges. I myself don't like what they're doing, but I can't say I'm an actual victim in the same way, that's why I'm not filing a separate report. I nearly lost close to $7000CAD but didn't.
Paul
Darlington,Europe,
United Kingdom
Trading Standards Feedback
#4Author of original report
Wed, April 12, 2006
After taking our signed 'Credit Agreement' to my local Trading Standards Officer he has Emailed me back with the following comments "Having received your credit agreement and looking into this further I have the following points which may assist. The agreement does not appear to comply with the Consumer Credit (Agreement)Regulations 1983 and so unenforceable without a court order. The company itself do not appear to have a consumer credit licence making it unenforceable except by an order from the Office of Fair Trading." This is valid for our agreement in the UK, however I would suggest that anyone take their 'alledged agreements' to their own local body as applicable for their country. But with currently 352 reports for StoresOnline and 95 for Stores Online on this site I feel they are definitely fighting a losing battle.
