- Report: #1395741
Complaint Review: Straight Talk Wireless - Internet
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Straight Talk Wireless
Internet, USA
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Straight Talk Wireless Stealing data and stole a month of service Florida Internet
They claim I used 8gb of data in less than a month and shut off my data. I called in they gave me 2gb back which they claim I used in 2 says and I don't download music or videos or watch videos or movies. So I had 2 cards in reserve as they gave me a free month from corporate office for other issues I had with them in July and I bought and added a service plan August 3rd. I added one on August 25th so I could get my high speed data back which was a week early and they said my service end date was Sept. 24th. Which is wrong it should be Oct. 24th, but they said they don't show a free month but service end date was Oct. Before I added service plan yesterday! Scammers!
1 Updates & Rebuttals
TF01
Florida,USA
Straight Talk Wireless Stealing data and stole a month of service Florida Internet
#2UPDATE Employee
Mon, August 28, 2017
Hi Terri,
I am working with Straight Talk Wireless. I read your post on this blog. I apologize for having too much trouble that you experienced from us. When adding a new service plan, it will begin immediately and any remaining benefits of the current plan will be lost. For further assistance, do not hesitate to click on this link bit.ly/2gQCmUz?caseId= to chat with a live agent. Thank you.
Edzel
Straight Talk Wireless
