Complaint Review: Stripe Inc - San Francisco California

I have been with Stripe.com for many years and last year opened up two more accounts with them under the same main Weebly account.  Weebly.com is where I had my 10 stores.  They came highly recommended. I went online and saw they had horrible reviews, but I trusted Weebly.com  A big mistake.

In the middle of March of 2016 I recieved 4 orders all in one day.  They were fairly large.  One order struck me particularly funny from a man who I had a chargeoff with 2 years ago named Asif Iqbal from Blackburn, Lancashire GB.  This order came in under the city of Islam and same zip code BB1 6NL.  I knew then something was up.  I contacted Stripe and they told me to refund the order and not worry about the others.  Big Mistake.

I continued to process the orders and ship out.  Around 7 days later I got another huge order from one of the first buyers and I processed the order.  After shipping the first order I discovereed the buyer could not pay for the postage and contacted Stripe.  At that time after more than 2 years with the company they tell me that I did not have the CVC and zip code verification on my account.  I changed this.

Sure enough, one by one these charges came back fraud.  I was shocked and so upset.  I contacted Stripe and all they cared about was how I was going to pay for this.  I was penniless.  So one by one I talked to someone different each day, always planning and making agreements on how I could pay for this.  The problem was $4000.  They wanted funds now, even before the credit card companies ruled against me.

Each one gave me a different solution and making me promises that I could keep my account.  After paying more than $928 to Stripe I got a threatening letter that they were going to close my account if I did not change my practices.  Fraud protection is something from Stripe, not me.   I only had this problem, because Stripe did not guard my account.

Now I was mad.  I was not in a rush to pay as before.  I had made 4 offers to Stripe to pay them with a check sent from my bank account and all I needed was a few things.  I needed them first to remove double processing fees.  Yes, that is right, Stripe not only destroyed my business, they now were adding double processing fees on top.  I was charged processing fees when I got the money and then when the charge offs came in, Stripe adds on a second fee and then they wanted me to have charges come to them to pay off my balance and again charge me processing fees.  Enough was enough.  I was not going to pay them another dime.

When I realized they wanted me to hire a fraud protection company and threatening me to comply with their demands, I closed my accounts.  But still tried to negotiate to pay the balance as I am ethical.  I could not realize however why Stripe insisted on having a connected bank account to my Stripe account until I came to Ripoff and saw how Stirpe terrorized members and locked down accounts and took more money than what was owed.  I then realized, this was all a scam to get further funds.

I then contacted them and gave them 24 hours to give me a yes or no on my offer to them and no answer came.  I was told by Dave L that they were typing up a response and that they were glad to accept my offer.  No answer ever came.  No correspondence at all except Dave L lying and attacking me.

I then wrote back and withdrew my offer and said I would only send checks and they could not have access to my bank account.  After I insisted on checks, no further correspendence arrived.  They wanted my bank account or wire transfers only.  My monthly income is very small and I am disabled now and not working.  They lied, they cheated me and there is no fraud protection with this company.

DO NOT USE STRIPE.COM The biggest mistake I ever made.  Legally, I made an offer to pay.  I am not going to be taken advantage of though.  I hope this report will help others avoid this company.