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  • Report:  #1439867

Complaint Review: Students Moving You - Lake Worth Florida

Reported By:
Jason - Lake Worth, United States
Submitted:
Updated:

Students Moving You
Lake Worth, Florida, United States
Phone:
561-282-2664
Web:
http://www.studentmoversfl.com/
Tell us has your experience with this business or person been good? What's this?

I started out like any good customer. I got multiple quotes from several different moving companies. I recently had back surgery and unfortunately I am unable to lift heavy items so I needed a mover to move my large furniture. I had two couches, two TV's, a TV stand, a dining room table, and a two bedroom sets. The first bedroom set consisted on a crib and two medium sized dressers. The second bedroom set was a king size bed and two large dressers. Multiple moving companies quoted me around $500-$600 to move these items into a storage unit. When Students Moving You came to my house for the estimate they told me they could do it in under two hours and they can do it for $450. Being that their quote came in the lowest we decided to book with them.

This was a huge mistake. When they arrived they went over the contract with me and it stated that they were charging me $135 for the truck and gas and supplies and it was $120 per hour for the two movers. They also claimed again that the move shouldn't take more than two hours to do and I questioned it because at two hours the bill was going to be under $400 and they initially told me it would run around $450. The mover told me they always over quote so that customer's are pleased when it comes in less. 

At this point I was excited and I was going to cover the difference in a tip for the movers so i signed the contract and they got started.

From this point forward the move was a nightmare. It took them two hours to move the bedroom furniture. They were so slow and took constant breaks and everytime i turned around they were sitting in their truck moving my furniture from one side of the truck to another. I started complaining that they were taking too long and they told me don't worry the unloading is much faster. They finally got everything on the truck in about three hours and now had to drive to the storage unit literally one block away.

When we got to the storage unit they took their sweet time taking everything off of the truck to the point where I actually started moving the stuff myslef. I was so mad I called the company and the owner was not only incredibaly rude but called me a liar and hung up on me several times. By the end of the move the final bill came out to $750. 

This was the worst experience I have ever had a I beg of anyone thinking about using these scam artists to think again because they will quote you a low price to get the job and then rip you off.

Worst moving company EVER!!! DO NOT USE THEM!!!



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