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  • Report:  #1150136

Complaint Review: Suburban Propane - Nationwide

Reported By:
Bob in MD - Leonardtown, Maryland,
Submitted:
Updated:

Suburban Propane
Nationwide, USA
Web:
suburbanpropane.com
Categories:
Tell us has your experience with this business or person been good? What's this?

We live in Leonardtown MD.We buy our Propane from Suburban.

We have no choice. It's their tank. It came with the house. SUBURBAN rips its customers off.

$5.09 for a gallon of propane, plus delivery, plus tax, plus hazmat, plus tank leasing fees. A complete rip off! We are on a prorated monthly fee. Suburban lowered the fee and then sent us a bill for $2300 and re-adjusted our monthly payment to $734.

The company is run by idiots. When we called, they said they had made a mistake in the monthly payment so we have to pay the $2300 by August and then $734 a month. It's nice to know that we have to pay for the mistakes of a billion dollar company.

Why should they care? They are idiots.

 



2 Updates & Rebuttals

Bob in MD

Leonardtown,
Maryland,
Suburban Propane, still ripping people off

#2Author of original report

Thu, May 29, 2014

I contacted Suburban Propane, Hollywood MD and asked them for a price to buy the (my) in ground propane tank, because I was tired of getting ripped off by up to $2 per gallon for liquid propane.  A tank that was installed in 1996, 18 years ago. The cost $1200.  A new tank is $1800.  Just another rip-off by Suburban Propane.  Not only do they price gouge you by up to $2 per gallon for propane, they price gouge you on purchasing the propane tank.

I got a price quote on liquid propane from another local company.  If I own the tank, it's  $3.10.  If they own the tank, it's $3.30.  That's as opposed to $5.09 per gallon from the ripoff company, Suburban

Suburban Propane is a complete ripoff.  People should know that they have a choice and dump this company.

 


Ken

Colorado,
I have a question or two...

#3Consumer Comment

Wed, May 28, 2014

"It's nice to know that we have to pay for the mistakes of a billion dollar company."

Please cite your source for this company's financial information, it sounds like a good investment.  You do have a reliable source, don't you?

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