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  • Report:  #1350764

Complaint Review: Suburban Propane - Oakhurst California

Reported By:
Frank - Auberry, California, USA
Submitted:
Updated:

Suburban Propane
Oakhurst, California, USA
Phone:
559-683-5634
Web:
suburbanpropane.com/oakhurstca
Categories:
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Suburban Propane in Oakhurst and Auberry, CA have threatened to remove my propane fuel souce tank because I have the temerity to question their prices and general business practices.  They are (local managmen) are vindictive and punitive.  Because I questioned their prices they became extremely hostile (screaming at me) because I protested the fact that they filled my 500 gallon propane tank without my permission or advance knowledge.  It appears they do whatever they want to do in spite of customer wishes or needs! 

The words"vindictive" and punitive are not simply loolely-used words.  These people are truly hostile and vindictive.  In fact, they need to be brought into court and forced to explain to a judge why they are so holtile and punitive. They have to be the singel worst propane company on the planet.  When you become a customer they are all sweetness and light...but once a customer and you question their practices, you suddenly become a "problem customer" against whom they are perfectly willing to punich by threatening to remove a vital heating souce for a senior citizen living at high altitude where temperatures drop to below freezing this time of  year. 

They seem to think they are god's gift to propane suppliers and appear to believe that the are the only game in town so customers must accept their ahborent conduct just to be able to have much-needed winter heat! 

Truly this company needs to be investigated for questionable busness practices and vindictive employee conduct! Having to explain themselves to a court would probably be helpful to those of us who rely on propane fuel for heat.  Because I am almost 80 years of age and highly dependent on propand fuel for survival (I am also a heart patient) I MUST HAVE reliable propane service to survive at my moderately high altitude where temperatures quckly become life threatening without propane-provided heat! 

Suburban Propane is probably the worst company I have ever experienced in my 80 years of life.  Truly this company needs to be heavily sanctioned by the legal system for the atrocious business practices they do.

Accordingly, I plan to find and hire a replacement fuel supplier at the earliest possible time.



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