- Report: #1355645
Complaint Review: Summer Winds Resorts - Branson Missouri
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Summer Winds Resorts
3179 Gretna Rd Branson, 65616 Missouri, USA
Phone:
800-699-3250
Web:
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Summer Winds Resorts Stormy Point Village basically, lied about every aspect of the package Branson Missouri
We bought this last year. They said at the time:
1. we got a free week a year beginning the same year we bought the contract.
2. if we didn't use the free week at Stormy Point Village, we could bank this week with another company and would not be charged the mainenance fee.
3. they would sell our existing vacation package through a company they contract with.
All of the above are lies. We don't get the free week until 2018. We still have to pay the maintenance fees whether we use Stormy Point or not. The company they "contract" with said they wouldn't list our property until we paid them $299.00. We later researched that company and did not find even one good report about it: they charge the fee and then do nothing to see the property. I've called Summer Winds several times: the person who identified himself as a manager was rude and condescending and didn't even pretend to plan to assist us. The saleman did call my husband back once, said he'd "get this resolved" then we never heard from him again. Every time we call, we're told something different. Today, I called and now get told we don't get a free week a year, it's a free week every three years and only after we pay the maintenance fee that we were told we wouldn't owe if we didn't use Stormy Point. If you're ever approached by these people: run, don't walk as quickly away as you can!
