- Report: #948160
Complaint Review: Sunbelt Credit - Fort Walton Beach Florida
Reported By:
Anonymous -
Fort Walton Beach, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Sunbelt Credit
232B Eglin Parkway NE Fort Walton Beach, 32547 Florida, United States of America
Phone:
(850)314-0106
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Sunbelt Credit Melissa "The Supervisor" 8 days late on my payment. Tried to make arrangement to come in a few days and pay. Very rude and unprofessional attitude, statements, and questions from the so called Supervisor. On top of everything Fort Walton Beach, Florida
Called Sunbelt Credit to make an arrangement to come in and pay in a few days. My payment is 8 days late and the Melissa I spoke to was very rude asking questions about my husbands account whose is separate from mine. She stated he already called twice and made an arrangement for his account but didn't come to pay. She asked why did he do that. I replied that his account was seperate and that was something she needed to discuss with him. She stated with an attitude she couldn't help me with an arrangement. I then asked what would happen if I did come in and pay on Wednesday because I do not have the money to pay this week. She then asked, "Do you and your husband not work anymore or something?". Still remaining calm, I told her that we did and that can she please just note my account that I will be in to pay on Wednesday. She then replied, "Well, I'm gonna just leave it for my supervisor to handle!!!". As I started to say ok thankyou...She slams the phone down hanging up on me. I called back and asked to speak to her supervisor and she told me that she was the supervisor. I asked to speak to someone else above her and she asked, "Is there a problem?" I replied, "Yes! Obviously there is! She told me her supervisor was in Las Vegas and suggested I call home office. Well, here goes nothing!!!! They are making a killing off of people with their interest rates obviously because people go to them that have no other alternative when they need a loan. When someone is trying to make a payment, I don't feel it's right to be talked to or belittled by them. The attitudes and rudeness are uncalled for. My question was never answered. What does really happen when you can't pay your loan???
5 Updates & Rebuttals
SUCKA!
Somewhere,Florida,
USA
Who Broke Contractual Terms?
#2General Comment
Thu, November 22, 2012
Becoming an informed consumer goes a long way. The Federal Trade Commission has a website just for you! www.ftc.gov. The Federal Trade Commission even published a handbook to help prevent consumers like yourself. Crazily enough, it's titled, "How to be an Informed Consumer"!
You broke contractual terms, then posted a negative online complaint pertaining to the company you wronged? They held up on their part of the bargain, but you did not. They are supposed to be understanding when you failed on your end?
Outlaw Josey Whales is right in that you certainly do have your right to speech. However, your ridiculous comment comes at the expense of someone who tried to help you when no one else would.
And, no, I don't work for them.
Ignorant can be educated.
Crazy can be medicated.
There's no cure for stupid.
The Outlaw Josey Wales
Golden Meadow,United States of America
Jim
Orlando,Florida,
USA
Ken
#4Consumer Comment
Sat, September 29, 2012
Good job Ken. As usual, you are right on target!!! Just give it a few days and you'll see: "Ken, you must work for them!" Then you know you've hit the nail exactly on the head!!!
The Outlaw Josey Wales
Golden Meadow,United States of America
Ken
Colorado,USA
Sunbelt Credit is a sub-prime ,deadbeat, lender....
#6Consumer Comment
Sat, September 29, 2012
and with you AND your husband not paying as agreed, it's easy to see where they were concerned about getting the money they loaned you and you signed an agreement to pay each payment in full and on time.
They have heard ALL the excuses, daily, and don't believe any of them anymore.
You cannot dictate the terms of the loan after you have agreed to its terms.
I predict your future holds more of the same and that this isn't the first time you've had a "problem" with a lender demanding you make your payments as agreed.
Until you live within your means, this will be with you for a long time.
