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  • Report:  #610710

Complaint Review: Suncoast security - Mesa Arizona

Reported By:
Tammy - Buckeye, Arizona, United States of America
Submitted:
Updated:

Suncoast security
2222 South Dobson rd Mesa, 85202 Arizona, United States of America
Phone:
877-755-9005
Web:
www.suncoastsecurity.org
Categories:
Tell us has your experience with this business or person been good? What's this?
I have been fighting with suncoast security services since May 7,3 days before they had a girl ( Whitney) in our neighborhood going door to door selling ADT security systems.I told Whitney to come back after the 17th (when I get a check ) and she told me "there is nothing to charge you for until the bill comes next month." Which was totle crap. 3 days later I was charged (you have 3 days to cancle service ) so I called them to tell them they caused 2 checks to bounce costing me $30 each.They told me to call ADT and then ADT told me to call suncoast I finally got a guy named roy rucker who just talkes in circles thinking you just get tired and give in (NOT HAPPENING)The installer also told me the system would work even tho I have intermitinte phone service "because it has a battery" which is also bull. So I called ADT and quit the service and told ADT to give me my money back.Then Whitney called me crying and begging me not to quit because she a single mom and need the money. They sent me my money back that they billed me , but left me stuck with the $60 in NSFs .

Someone from ADT called me and told me that they would try to get suncoast to fix things due to there incompatance but suncost just wants to pass the buck.So now I have to make another report on ADT too because they hire these asses. This roy ricker says they should not have to pay for Whitneys mistake because I made a deposit the day I got the NSFs but the a*s doesnt even relize that if I had known they were going to pull the money out 10 days early I might have made a bigger deposit! Either way it was there mistake.Then a couple weeks later (after I shut off the service )They pull $107.22 out under a name I never gave permission to pull $ from my account (be ware if you give one of there companies your banking info they can pull it out in any name they want)I reported the fraud to my bank and they revirsed the charge after a fight with them also.But This company think it can tell you anything and then turn around and do what ever they want and you stuck with it.They accully offered me the $ they pulled out after I told them I was filling fraud charged with the bank.I told them to call me when they were willing to pay the NSFs the cost me.Oh did I tell you I still have the system and they want it back.I feel like Ive paid for it.


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