Sunnova has made mistakes on my account right from the beginning. They wouldn't admit to their errors, but have caused me much hardship and stress due to their lack of professionalism. I have a full report on the BBB, it is very stressful to continue to write the same thing over again. At this time I am looking for a Solar Attorney. Unless you have nerves of steel, a huge pocket book, steady blood pressure and a good ear for B.S., I would suggest steering clear of this company.