SBrittany
Los Angeles,#2General Comment
Tue, June 18, 2013
Not for nothing but if you did not read the entire contract before signing it and did not bother re-reading until you got HOME, then the only person you really should be mad at is yourself, not Mexico, and this can happen anywhere. You assume they are not a reputable company, why not? Because they "awwwwed" you and got you to sign something you later regretted doing? They did not force you to sign, you did so willingly without fullying thinking things through and when the next day came around and you realized what you did and wanted to back out you didn't take a few minutes and sit down and fully re read the contract, if you had you would not have made this post.
I really am sorry you regret buying your timeshare unit, it does happen all the time where people don't think things through before they act (Hey, they almost got me with a Royal Elite Timeshare!) but you really should not bash the resort because you are mad at yourselves for buying in the first place and then waiting til you got home to try and really get out of it. Do not feel ashamed of your purchase, do not put the entire blame on the resort, instead, take action to prevent others from financial ruin and to resolve your own situation.
Rosie Aragon
Cancun,#3UPDATE Employee
Fri, March 06, 2009
We have been aware of your posting online and would like to try to offer you some assistance. We sorry to hear that you are not a happy member with the purchase of your membership with us. Please be aware that Sunset has never guarenteed the rental or marketing of weeks for its members. It is offered as an option for our members to do with extra weeks they are not going to use, however it must be done through their own means. Some members choose to sell them on their own. Others choose to take advantage of the Referral Program in place. With the Referral Program you dont have to wait for your weeks to be available you can start marketing as much as you want anytime you want. When choosing this option the vacation package is a fixed price however you get paid for each referral that travels. This money can be used for maintenance fees if you wish or you can also choose to recieve it cash. Its up to you. If you like more information, please feel free to contact us at [email protected] as we are committed to working with you to resolve any concerns that you may have. We are looking forward to hearing from you shortly.