margaretsims90
Alabama,#2Consumer Comment
Wed, April 29, 2015
Sunset Group is one of the most fraudulent companies in Mexico, they give you false promisses. This situation needs to stop. There is good information about this scammers: http://www.timesharescam.com/
Rosalia
Cancun,#3UPDATE Employee
Sat, November 10, 2007
Sunset Group, to date, still has not received a copy of this cancellation letter that Charity states she gave to our sales department while still in Cancun. We have requested it many times but she has refused to answer our calls or submit the corresponding information. Without this information, we had no other option but to take further actions since the member was not in compliance with the contract terms and conditions. Sunset Group did all we could to rectify this matter but without the cooperation of the member.
Charity
Loretto,#4Author of original report
Thu, May 10, 2007
After not hearing anything from Sunset for some time, I had assumed that they knew that we had rescinded within 5 days and that due to improper actions by their sales staff that recession was not processed, as I had informed them. Today, however, I learned that they had placed a $9,000 claim on our credit report. I was advised to contact the reporting agency and file a dispute. I am in the process of disputing this claim and I will file a complaint with PROFECO, which is like the Mexican better business bureau. I still have my original contract stating that we have 5 days to rescind as well as a copy of our recession letter that was given to the sales team at Sunset Lagon in Cancun. Their failure to honor this recession is against ethical standards set by PROFECO and I will endeavor to correct this action through disputing the claim and contacting PROFECO immediatly. I will post any updates as they occur. Thank you,
Charity
Loretto,#5Author of original report
Thu, March 29, 2007
I recieved a letter from Sunset Group this week stating that it had come to their attention that I was posting "false and disparaging comments" about their client on the internet and asked that I withdraw my posting or issue an "immediate retraction." I reread my posting and all of the things that I listed above are true. The only update that I have is that since I have posted this, they have stopped calling and harrassing me. As of the last time I checked, no claims had been made against my credit report by Sunset Group. If any claims are made they will be disputed. I have not recieved any notification from Sunset that this matter has been resolved, but have also not recieved any further attempts at collection and, as stated above, have not found anything in my credit report from them. I have also never recieved the $800.00 that we paid the day of the sale which, according to the contract, should have been refunded.