- Report: #1156078
Complaint Review: Sunset World/Pura Vida Lifestyles - cancun, Q.Roo Mexico Nationwide
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Author Not Confirmed
Why?
Sunset World/Pura Vida Lifestyles
Blvd kukulcan km.3.5, zona hotelera cancun, Q.Roo Mexico, 77500 Nationwide, Mexico
Phone:
52+998-8487170
Web:
www.sunsetworld.net
Categories:
Business Rating:
(0)
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Sunset World/Pura Vida Lifestyles Premier Cancun Vacations, Cancun Travel Unlimited,Sunset Group, PURA VIDA, club sunset cancun, sunset group, sunset royal Enticing people to buy a ripoff vacation packages, took my money $1625.00 for a membership, can't even access the website PURAVIDALifestyles, took upon themselves to terminate my membership and forfeit my money. Ask for credit card for identification, without me knowing, they already charge my credit card and my credit card is another story of my nightmare. i cancun, Q.Roo Mexico Nationwide
Attended a meeting as required by a vacation package, enticed to buy a $3,250.00 vacation package valid for 2 years with supposedly free incentives to buy such as free hotel accomodations, cruise, etc. Corporate personnel from Ocean Spa Hotel part of Sunset Group/Sunset Royal ask me and my friend credit card for identification, however, they already swiped it and charged us for the said amount. On the same day, we told them we are no longer interested in the vacation package. We were told we cannot get our money back since we cannot back out from the transaction and if we terminate the membership, they will forfeit all the money. My friend dispute her credit card and the transaction reversed in her favor which I just knew 2 days ago after 2 months. My credit card turned me down so I went ahead and told Julie Cardenas from Cancun that I just want to use the hotel accomodations as stated in the contract since I paid my part in full $1,625.00. She said ok and we were exchanging emails since March 2014. Found out that PURAVIDA internet website is non-existing and unable to access so I can browse for hotel accomodations. Now she's saying she forfeited my money because of so many alibi's. They just want to keep my hard earned money just like that. If this can happen to me, it can happen to anybody. Don't let this people get away with it..
2 Updates & Rebuttals
DebyCole
New York,New York,
USA
Reply
#2Consumer Comment
Tue, October 25, 2016
OH dear! I just run into this forum, I SOOOO invite you to read this article,
http://www.timesharescam.com/blog/107-timeshare-cancel-professionals/
I think It will pretty much say everything that needs to be say.
I went through a horrible experience with this resort, and I'm out of three thousand dollars right now BUT I'm in a process to cancel my timeshare.
margaretsims90
Alabama,Timeshare Scam
#3Consumer Comment
Thu, February 19, 2015
Timeshare fraud has been around since the timeshare idea was created, but they increase during poor economy. When times are difficult, timeshare owners are stuck with properties they can´t travel to or even afford. Desperate to recoup some money to pay for bills, they can easily become victims to scams artists pretending to be their timeshare salvation who will take upfront fees -as much as five number figures in some cases- but fail to fulfill their promise.
