- Report: #716454
Complaint Review: Suntrup Nissan - St. Louis Missouri
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Author Confirmed
Why?
Suntrup Nissan
6000 S Lindbergh Blvd St. Louis, 63123 Missouri, United States of America
Phone:
314 892-8200
Web:
www.suntrupnissan.com
Categories:
Business Rating:
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Suntrup Nissan Suntrup Volkswagen Bait and switch St. Louis, Missouri
I received a cupon from, Suntrup Nissan by mail stating receive a free apple ipad 2 with the purchase of any new Nissan. The fine print stated Iust provide the cupon prior to all negoations. Upon arrival, I met with Matt, the sales person whom assisted me. Shortly after meeting him I stated I have a cupon for the ipad 2 thay I would like to use if I decide to make a purchase. He took the cupon and placed it in his jacket pocket. My wife and I test drove several vehicles, and the overall service was above average. Matt(the origional salesmam), my wife, and I began negoations around 730pm. When Matt was unable to offer a fair price on the vehicle, the internet manager came to negociate. About 800 when negoations were comming to a close, I inquired about the ipad 2. I was told they cannot give me the ipad because they already went to low on their price. Once the price was completely agreed upon I asked for the sales manager to speak to the main manager and try again to include the ipad. I explained that Matt had been given the coupon upon arrival and I would really appriciate if he could make this happen. He came back and said they have come down too much, and cannot give me the ipad.
