Dbellinger1986
Germantown,#2Consumer Comment
Thu, September 11, 2008
I have worked for two financial institutions for the past three years and I have never heard of a bank using their currency delivery person to restock an onsight ATM. Normally filling the ATM is the responsibility of the head teller as well as one other teller. Regardless whomever is filling the ATM is supposed to verify the money going into the machine to avoid instances of what happened in your case. Personally that just sounds like a bunch of crap to me. I wouldn't give up because if you do they may assume you were lying. People don't put too much effort into lies. It's not necessarily the money, but more along the lines of the principal that they "stole" your money.