;
  • Report:  #83515

Complaint Review: Superior Benefits - Champlain New York

Reported By:
- reading, Pennsylvania,
Submitted:
Updated:

Superior Benefits
100a Walnut D15 Champlain, 12919 New York, U.S.A.
Phone:
800-554-0556
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
EDitor's UPDATED info 2-20-04: Rip-off Report is still receiving complaints that they are not receiving the refunds as promised. Rip-off Report has been in contact with the Company and has made them aware of these issues. They have assured us that refunds are being given to those who are providing them with all the correct contact information requested by them. They have also provided confirmation/proof of over 2,600 refunds to date, on a spreadsheet, and Rip-off Report staff called and verified more than a dozen consumers at random, all very angry & outraged, but, they all did get their refund. The company again apologized for the delay and reported that credit to your account could take as long as 4-5 days. As we understand it, this company only does the processing for all the other companies, so they are at the mercy of those companies funds, further delaying your refund.

Rip-off Report is hoping they will live up to what they have promised, we think they will, ..we'll see. Rip-off Report will continue to investigate more into this situation, and we will eventually post an UPDATE to the main Report at this web address: https://www.ripoffreport.com/view.asp?id=76605

Please be patient, we can only tell you what they are telling us.

ED Magedson

[email protected]

badbusinessbureau.com

CLICK HERE to see how World Benefits contacted Rip-off Report, stating they will give REFUNDS to unsatisfied customers.

ON 1/20/03 I RECIEVED A PHONE CALL FROM SUPERIOR BENEFITS SAYING THAT I WAS APPROVED FOR A CREDIT CARD WITH A $2000.00 LIMIT FOR A SMALL FEE OF $299.00

I SPOKE TO A BRIAN LANGLE THE FIRST TIME ON 2/04/04 I CALLED AND SPOKE WITH TOM ANDERSON THEY ALL KEPT TELLING ME THAT THE CARD TOOK 15 TO 20 BUSINESS DAYS ON 2/20/04 I CALLED BECAUSE IT WAS THE 20TH BUSINESS DAY THEY TOLD ME THE CARD WAS MAILED IF I DO NOT RECIEVE IT BY THE FOLLOWING FRIDAY CALL THEM BACK AND THEY WILL GIVE ME A TRACKING NUMBER FOR FED EX THEY FOLLOWING FRIDAY I CALLED ALL DAY AND NO ONE EVER ANSWERED THE PHONE THAT MONDAY I CALLED FED EX THEY CHECKED AND SAID THEY HAD NO PACKAGE FOR ME I CALLED SUPERIOR BENEFITS AGAIN FINALLY I GOT AN ANSWER AND THE GUY TOLD ME THE CARD WAS HELD UP BY MAILING DELAYS AND I WOULD RECIEVE IT IN 3 TO 5 BUSINESS DAYS FROM FRIDAY 3/12/04 I RECIEVED A PACKAGE FROM THEM ON 3/10/04 AND THE CARD WAS NO WHERE I TRIED TO CALL THE 1-800 NUMBER AGAIN AND IT IS DISCONNECTED.

Stephanie

reading, Pennsylvania
U.S.A.



5 Updates & Rebuttals

Stephanie

reading,
Pennsylvania,
U.S.A.
couldnt believe they actually sent me a check! thanks to this site!

#2Author of original report

Sat, April 17, 2004

date 4-16-2004 i just wanted to let everyone know today my check came from global benefits i couldnt believe they actually sent me a check for the money i didnt believe they really would but they did i guess thats case closed i hope others can accomplish what i have it just shows you can beat it you just need to be determined for those that have not gotten refunds keep trying dont give up they can be beat once again thank you ripoff and every one else you all really helped alot you guys are the BEST i am so glad i found this site i will refer to all the time.


Stephanie

reading,
Pennsylvania,
U.S.A.
thanks to rip off report I avoided another credit card scam today

#3Author of original report

Wed, April 14, 2004

4/14/04 Since i last wrote i realized i had been ripped off by this company I did search after search and got information from other reports on this site I since contacted my bank contacted my state representative and told all of them about this scam i reported them to the bbb in my state and found there was over 150 reports made I wrote them a letter telling them that I reported them to all these places and that I know they are a scam and just put tons of facts I had gathered against them I put every name in the letter of the people i had delt with and told them if i do not recieve a check in the mail within a reasonable amount of time i would be taking all of them to court.I since recieved my money back from the bank not superior but at least i got my money and I know the bank will make sure they get there money back too but however i did recieve a phone call from Global Benifits and the gentleman told me he recieved my letter and was sorry for any confusion that the agreement was that you dont get the card till you mail out all them apps they give you in the packet which i know is bull because that was not the agreement i never even was told about the packet till it showed up at my door he told me i would recieve a refund check for my full $299.00 I payed because i told him i was not paying shipping for that folder of junk. I have not recieved the check yet but i already got my money so im not really all that worried its the banks problem now but i hope this helps other people to get the refund they deserve also and thanks to rip off report I avoided another credit card scam today form usa credit or usa platnum what ever they want to be called thank you rip off report and all the other people who filed complaints.


Stephanie

reading,
Pennsylvania,
U.S.A.
thanks to rip off report I avoided another credit card scam today

#4Author of original report

Wed, April 14, 2004

4/14/04 Since i last wrote i realized i had been ripped off by this company I did search after search and got information from other reports on this site I since contacted my bank contacted my state representative and told all of them about this scam i reported them to the bbb in my state and found there was over 150 reports made I wrote them a letter telling them that I reported them to all these places and that I know they are a scam and just put tons of facts I had gathered against them I put every name in the letter of the people i had delt with and told them if i do not recieve a check in the mail within a reasonable amount of time i would be taking all of them to court.I since recieved my money back from the bank not superior but at least i got my money and I know the bank will make sure they get there money back too but however i did recieve a phone call from Global Benifits and the gentleman told me he recieved my letter and was sorry for any confusion that the agreement was that you dont get the card till you mail out all them apps they give you in the packet which i know is bull because that was not the agreement i never even was told about the packet till it showed up at my door he told me i would recieve a refund check for my full $299.00 I payed because i told him i was not paying shipping for that folder of junk. I have not recieved the check yet but i already got my money so im not really all that worried its the banks problem now but i hope this helps other people to get the refund they deserve also and thanks to rip off report I avoided another credit card scam today form usa credit or usa platnum what ever they want to be called thank you rip off report and all the other people who filed complaints.


Stephanie

reading,
Pennsylvania,
U.S.A.
thanks to rip off report I avoided another credit card scam today

#5Author of original report

Wed, April 14, 2004

4/14/04 Since i last wrote i realized i had been ripped off by this company I did search after search and got information from other reports on this site I since contacted my bank contacted my state representative and told all of them about this scam i reported them to the bbb in my state and found there was over 150 reports made I wrote them a letter telling them that I reported them to all these places and that I know they are a scam and just put tons of facts I had gathered against them I put every name in the letter of the people i had delt with and told them if i do not recieve a check in the mail within a reasonable amount of time i would be taking all of them to court.I since recieved my money back from the bank not superior but at least i got my money and I know the bank will make sure they get there money back too but however i did recieve a phone call from Global Benifits and the gentleman told me he recieved my letter and was sorry for any confusion that the agreement was that you dont get the card till you mail out all them apps they give you in the packet which i know is bull because that was not the agreement i never even was told about the packet till it showed up at my door he told me i would recieve a refund check for my full $299.00 I payed because i told him i was not paying shipping for that folder of junk. I have not recieved the check yet but i already got my money so im not really all that worried its the banks problem now but i hope this helps other people to get the refund they deserve also and thanks to rip off report I avoided another credit card scam today form usa credit or usa platnum what ever they want to be called thank you rip off report and all the other people who filed complaints.


Stephanie

reading,
Pennsylvania,
U.S.A.
thanks to rip off report I avoided another credit card scam today

#6Author of original report

Wed, April 14, 2004

4/14/04 Since i last wrote i realized i had been ripped off by this company I did search after search and got information from other reports on this site I since contacted my bank contacted my state representative and told all of them about this scam i reported them to the bbb in my state and found there was over 150 reports made I wrote them a letter telling them that I reported them to all these places and that I know they are a scam and just put tons of facts I had gathered against them I put every name in the letter of the people i had delt with and told them if i do not recieve a check in the mail within a reasonable amount of time i would be taking all of them to court.I since recieved my money back from the bank not superior but at least i got my money and I know the bank will make sure they get there money back too but however i did recieve a phone call from Global Benifits and the gentleman told me he recieved my letter and was sorry for any confusion that the agreement was that you dont get the card till you mail out all them apps they give you in the packet which i know is bull because that was not the agreement i never even was told about the packet till it showed up at my door he told me i would recieve a refund check for my full $299.00 I payed because i told him i was not paying shipping for that folder of junk. I have not recieved the check yet but i already got my money so im not really all that worried its the banks problem now but i hope this helps other people to get the refund they deserve also and thanks to rip off report I avoided another credit card scam today form usa credit or usa platnum what ever they want to be called thank you rip off report and all the other people who filed complaints.

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//