- Report: #86630
Complaint Review: Superior Benefits - Champlain New York
-
Author Not Confirmed
Why?
Superior Benefits
100 A. Walnut D 15 Champlain, 12919 New York, U.S.A.
Phone:
866-554.0556100
Web:
N/A
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Business Rating:
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Superior Benefits RipOff - Promised a credit card credit repair and more Champlain New York *UPDATE .. Superior Benefits contacts Rip-off Report. REFUNDS will be given to unsatisfied customers *EDitor's UPDATE 2-20-04!
In December 2003, I was contacted by a called by the name of John from Superior Benefits. I was promised a credit card with the following: a limit of $2000.00, 6 month review & increase on card, 8.4% fixed interest rate, no service charges, no monthly fees, lifetime membership with a one time fee of $299.00. I would receive the card 6 weeks after the $299 had cleared by account.
Instead, I received a "credit kit", which is really a bunch of "papers". I called back in February 2004, but never got thru. I called back in March 2004, and spoke with a Jody, and he said to allow a couple more weeks for the card to come in the mail and then hung up the phone very quickly. Three months later, today is April 5, 2004, and still no card and no refund. I want my $299, plus damages, back!
Superior Benefits has not kept their word. They deceived me and they have stolen from me and my kids. God's word tells us how we should treat others and Superior Benefits has not been honest or trustworthy. $299 is a lot of money to me and my kids and I need it back. I hate to make this report but it's not right for someone or a company to do this to other people. They need to make peace with everyone they've hurt. They need to do what's right!
Kathryn
Evans, Georgia
U.S.A.
EDitor's UPDATED info 2-20-04: Rip-off Report is still receiving complaints that they are not receiving the refunds as promised. Rip-off Report has been in contact with the Company and has made them aware of these issues. They have assured us that refunds are being given to those who are providing them with all the correct contact information requested by them. They have also provided confirmation/proof of over 2,600 refunds to date, on a spreadsheet, and Rip-off Report staff called and verified more than a dozen consumers at random, all very angry & outraged, but, they all did get their refund. The company again apologized for the delay and reported that credit to your account could take as long as 4-5 days. As we understand it, this company only does the processing for all the other companies, so they are at the mercy of those companies funds, further delaying your refund.
Rip-off Report is hoping they will live up to what they have promised, we think they will, ..we'll see. Rip-off Report will continue to investigate more into this situation, and we will eventually post an UPDATE to the main Report at this web address: https://www.ripoffreport.com/view.asp?id=76605
Please be patient, we can only tell you what they are telling us.
ED Magedson
[email protected]
badbusinessbureau.com
CLICK HERE to see how World Benefits contacted Rip-off Report, stating they will give REFUNDS to unsatisfied customers.
Instead, I received a "credit kit", which is really a bunch of "papers". I called back in February 2004, but never got thru. I called back in March 2004, and spoke with a Jody, and he said to allow a couple more weeks for the card to come in the mail and then hung up the phone very quickly. Three months later, today is April 5, 2004, and still no card and no refund. I want my $299, plus damages, back!
Superior Benefits has not kept their word. They deceived me and they have stolen from me and my kids. God's word tells us how we should treat others and Superior Benefits has not been honest or trustworthy. $299 is a lot of money to me and my kids and I need it back. I hate to make this report but it's not right for someone or a company to do this to other people. They need to make peace with everyone they've hurt. They need to do what's right!
Kathryn
Evans, Georgia
U.S.A.
EDitor's UPDATED info 2-20-04: Rip-off Report is still receiving complaints that they are not receiving the refunds as promised. Rip-off Report has been in contact with the Company and has made them aware of these issues. They have assured us that refunds are being given to those who are providing them with all the correct contact information requested by them. They have also provided confirmation/proof of over 2,600 refunds to date, on a spreadsheet, and Rip-off Report staff called and verified more than a dozen consumers at random, all very angry & outraged, but, they all did get their refund. The company again apologized for the delay and reported that credit to your account could take as long as 4-5 days. As we understand it, this company only does the processing for all the other companies, so they are at the mercy of those companies funds, further delaying your refund.
Rip-off Report is hoping they will live up to what they have promised, we think they will, ..we'll see. Rip-off Report will continue to investigate more into this situation, and we will eventually post an UPDATE to the main Report at this web address: https://www.ripoffreport.com/view.asp?id=76605
Please be patient, we can only tell you what they are telling us.
ED Magedson
[email protected]
badbusinessbureau.com
CLICK HERE to see how World Benefits contacted Rip-off Report, stating they will give REFUNDS to unsatisfied customers.
