- Report: #76941
Complaint Review: SUPERIOR BENEFITS - CHAMPLAIN New York
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Author Not Confirmed
Why?
SUPERIOR BENEFITS
100A WALNUT D15, CHAMPLAIN, 12919 New York, U.S.A.
Phone:
866-554-0556
Web:
N/A
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Business Rating:
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SUPERIOR BENEFITS ripoff, took $299 out of my checking for a $2000 visa card, which I still have not received. CHAMPLAIN New York *UPDATE .SUPERIOR Benefits working hard to correct problems in customer service, offering refunds, company executives want all customers to be 100% satisfied
UPDATE: Click Here to see how Superior Benefits contacts Rip-off Report, stating they will give REFUNDS to unsatisfied customers, working harder to avoid employee & customer misunderstandings.
I was contacted by a Vincent Adams from Superior Benefits and told me I was pre-approved for a $2000 Visa card. I gave him some information and he told me that I needed to pay $299 for the card, but I could take a cash advance off of the card to put back into my checking account.
Superior Benefits took out my money on Nov. 11, 2003 and to this day I have not received my new credit card. I am a single mother of 2 boys and just bought a house 6 months ago and needed a few things for around the house. I was skepital at first but this man assured me and gave me a confirmation and I trusted them because I had been applying online for credit cards through lending tree.com and thought this bank was on the up and up.
When I did not receive my card within 7 days, I was right on the phone with them and the customer service rep. told me no, it was not 7 days, I would receive it 15 to 20 business days after they took my money out of my checking acct. By this time I was calling at least 20-30 times before I would get stuck on hold for over 20 minutes.
Then it was shipping's fault because it was going out in bulk mail. And when I got this package by fed express with a bunch of crap on how to rebuild your credit, I knew I had been scammed out of money. You know it's hard enough to rebuild your credit after a bankruptcy and companies like this should be put out of business!
Kami
Sultan, Washington
U.S.A.
I was contacted by a Vincent Adams from Superior Benefits and told me I was pre-approved for a $2000 Visa card. I gave him some information and he told me that I needed to pay $299 for the card, but I could take a cash advance off of the card to put back into my checking account.
Superior Benefits took out my money on Nov. 11, 2003 and to this day I have not received my new credit card. I am a single mother of 2 boys and just bought a house 6 months ago and needed a few things for around the house. I was skepital at first but this man assured me and gave me a confirmation and I trusted them because I had been applying online for credit cards through lending tree.com and thought this bank was on the up and up.
When I did not receive my card within 7 days, I was right on the phone with them and the customer service rep. told me no, it was not 7 days, I would receive it 15 to 20 business days after they took my money out of my checking acct. By this time I was calling at least 20-30 times before I would get stuck on hold for over 20 minutes.
Then it was shipping's fault because it was going out in bulk mail. And when I got this package by fed express with a bunch of crap on how to rebuild your credit, I knew I had been scammed out of money. You know it's hard enough to rebuild your credit after a bankruptcy and companies like this should be put out of business!
Kami
Sultan, Washington
U.S.A.
