- Report: #1060847
Complaint Review: Superior Distribution/AZC - Mesa Arizona
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Author Not Confirmed
Why?
Superior Distribution/AZC
7211 ESouthern Ave #111, Mesa, AZ 85209 Mesa, 85209 Arizona, USA
Phone:
888-534-3598
Web:
N/A
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Superior Distribution/AZC Xtreme HCA - Said no new charges for 30 days, then billed after 2 weeks. Mesa Arizona
Person who called to sell the Xtreme HCA advised I would be billed $4.95 for the first bottle, and I could cancel anytime within 30 days to avoid another shipment being sent and therefore being billed for it. They turned around and shipped 2 more bottles within 2 weeks, and billed my credit card $99.90.
Called asking to speak to a Manager to clear this up. The lady who answered the phone said she was in charge, and I could speak to no one else. She would provide a RMA# (number to write on the outside of a return envelope) for me to ship back at my expense, and once they receive it, they will refund a portion of the money paid.
This was their mistake, as I asked the original salesman 3 times to confirm I had 30 full days to cancel before anything further would be shipped or any further charges would be billed my credit card. All 3 times he said I was correct.
I asked the lady if they record their conversations so they could hear how I was mis-informed. She said sometimes, but was not willing to do anything for me. She was very rude, although I was not. She said she was getting ready to cancel my ability to return the product if I continued to ask to speak to her manager.
Do not order from these people. All they want is your money, and they will not stand behind their own mistakes.
