- Report: #1328778
Complaint Review: Superior Maintenances Solutions - Nationwide
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Author Confirmed
Why?
Superior Maintenances Solutions
Nationwide, USA
Phone:
425-776-8448
Web:
www.superiormaintenancesolutions.com
Categories:
Business Rating:
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Superior Maintenances Solutions SMS dispatches vendors to service there clients then they don't pay the contractor Lynnwood washington
Ok back in August 2014 i was contacted by one of SMS's agents, they had an emergency no cooling call for one of there customer and they couldnt get anyone to take the call. So trying to do the right thing and as a business owner always looking for a new customer i told them my rates and that i would bill them net 10 days, teh agent Demi Eger was very agreeable and sent email confirming all of this. So i sent one of my techs out to do the call, and we werent able to gain access due to the fact no one told us that the property manager reqquired paper work to be filled out before we could be let up on the roof a day later when i could get all the paper work they need to them we didt the call sent all the paper work in to them as per there request and i still havent gotten paid for the $350 they owe me. I would stay away from this company as a vendor and as a customer they are a rip off frud. dont do busisee with them they will rip you off also.
3 Updates & Rebuttals
no imcomplete service thats a lie
#2Author of original report
Tue, February 28, 2017
I just realized that they are claiming incomplete service, that's a load of crap i have all the paper work and so do they!
Walter
Palm Desert
Just pay your bills folks
#3Author of original report
Tue, February 28, 2017
No more staling just pay the bills you owe your company contracted with me to do the work and do so in good faith and here we are almost 2 1/2 year later your reply to me is ops we will looking in to it!
Walter
Palm Desert
Rachel
Lynnwood,Washington,
USA
Incomplete Service
#4UPDATE Employee
Tue, February 28, 2017
We are very sorry to hear about your experience. We would be more than happy to address any concerns you have if you contact us directly. It sounds like this may have been a misunderstanding or miscommunication between all parites, including the client needing service.
We would like to research this further to make certain all parties are satisfied. Thank you!
