Kirk
Santa Clarita,#2Author of original report
Fri, May 21, 2004
After receiving a phone call from the manager of the "Los Angeles" office of "Supershuttle" he informed me that "Van 121" is a "Burbank" van and that he would FAX over the information to the Burbank office. It has been a week now and the Burbank office ONCE AGAIN has chosen to totally ignore the entire complaint! Not even a callback from them.In my opinion,Supershuttle has shown that it doesnt care if the contract vehicles are dangerous, not roadworthy and that the drivers are overtired. I think it's time to discuss this with the California Highway Patrol, The Los Angeles Police Dept and Burbank PD and see if maybe getting some of their vehicles stopped for inspection might help with the safety issues.