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  • Report:  #1198328

Complaint Review: Swagbucks - Internet

Reported By:
kcredpixy - Springfield, Missouri,
Submitted:
Updated:

Swagbucks
Internet, USA
Web:
swagbucks.com
Tell us has your experience with this business or person been good? What's this?

Presents itself as an internet search engine and also a web site when points are earned for answering surveys, watching videos, ect. Points can then supposedly be redeemed for gift cards or cash in one's Pay Pal account. Great idea if that's what it really was. The problem is that over half of the points that customers work to earn are never awarded. Sometimes you find this out after you've spent quite a bit of time working for the points you won't get. At other times you're told you've just earned-say 25 points-but they never do get posted on your account.

Swagbucks advertises that they offer surveys that pay thousands of points at a time. I've been told by other uses that occasionaly, that's true. But, I've spent at least an hour on their website nearly every day for the last three weeks, taking scads of surveys, and have never been awarded more than 2 points for one. More often, you get nothing.

If you try Swagbucks and the first day you don't get the points you worked for remember that the past is the best predictor of the future.



1 Updates & Rebuttals

Scott

USA
Agree partially

#2Consumer Comment

Fri, July 24, 2015

As far as the surveys, I disagree.  In the "Gold Survey" section you'll get surveys that will give you 1 Swagbuck (SB) if you get disqualified (the ones without the astrick next to them).  The ones with the astrick you get nothing if you get disqualified.  They will give you up to 5 SB for getting disqualified so you have a change at taking five surveys and getting 5 SB if you get disqualfied (1 SB * 5 surveys = 5 SB).  Try the Peanut Lab surveys, as well.  They all have prequalifying questions so you can go through them quickly.  If you make it to the survey you get 1 SB for each disqualifcation (no limit on that section). 

You're right, sometimes they don't credit, in that case, if I did the whole survey and it doesn't credit it, I take a screenshot of the confirmation and contact their support team.

Also, don't focus just on surveys, sign up for your daily goal - do the daily poll, nGage, watch the videos on the website and on their app, complete the NOSO, and listen to the paid Radio. 



No site I've been on is ever perfect, but I stress keep good records so in case you need to show them you did the survey and you can get credit. 

 

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