- Report: #1396519
Complaint Review: Swagbucks - Internet
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Author Confirmed
Why?
Swagbucks
Internet, USA
Web:
www.swagbucks.com
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Swagbucks Prodege, LLC Fraudulent Business Practice: Failure to Credit "Shop & Earn" Points Upon Completion of Survey. Internet
Purchase Date: 8/17/17
Survey Description: Proactiv Quick Fix Blemish Pen
Order Number: DWPA017AFD9
Order Amount: $9.95
Payment method: American Express
Problem Description: Swagbucks advertised the Proactiv survey which would credit 3,000 swagbucks upon completion. I was not credited with any Swagbucks credit at all regarding the survey. I tried contacting your email support team, but they were helpless. They initially assigned me a ticket# 3319169 and promised me that they would respond to my issue within 24 hours. It is now 8/29/17 which is over 10 days and I still have not heard a single response from the support team. I tried contacting their facebook and instagram team, all but being ignored. This is unacceptable business practice for not being able to deliver what they advertised.
