- Report: #1380748
Complaint Review: Swap.com - Internet
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Author Confirmed
Why?
Swap.com
Internet, USA
Web:
swap.com
Categories:
Business Rating:
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Swap.com Never Sell on Swap.com Bolingbrook Illinois
Swap.com baits online used clothing sellers by accepting the first few boxes the seller sends. Just when you get confident with their service, and send more clothing, they send a nastygram saying that you're suspended for X amount of time for some nebulous reason. In fact, the reason is so nebulous, I can only guess that they suspended me for three months because of their 80% consignment approval rate. I did not send tattered, dirty or heavily worn garments. In fact, some were new garments with price tags still attached. The remaining garments were freshly laundered. Garments were name brand. I did not send boxes that violated their guidelines. I did not send clothing that violated their guidelines. Swap's answer is always,"Check the guidelines." I sent two separate boxes of about 80 garments each. Those garments are my loss. I have been suspended for three months. I am hereby suspending Swap indefinitely. I want to forget them. I will never do business with them again. When I receive their sale notices, they will be spammed. I've read similar complaints about Swap sellers and figured that other sellers were probably negligent in some fashion. I gave Swap a chance and then they failed me miserably. Please read the many sellers complaints and think hard about committing. I thought that everything was going well until I received their shocking email. I can only hope that their employees are enjoying the many garments I sent to them - absolutely free. I feel that I've been scammed and hope that others will not fall prey as I did.
