Carolyn
Dallas,#2Consumer Suggestion
Tue, January 07, 2003
I have repaired IBM laptops for years. You need to disable the Infrared port and reboot the machine Then it should recognize your modem . There is an IRQ conflict with the modem and the infrared port, they are both trying to use the same resources . Go to Start , IBM laptop, Configutation, It is the icon 3rd from top on the left side choose disable and reboot . Hope this helps