- Report: #159761
Complaint Review: Sweepstakes Clearinghouse - Dallas Texas
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Author Confirmed
Why?
Sweepstakes Clearinghouse
1555 Regal Row Dallas, 75247 Texas, U.S.A.
Phone:
800-762-3302
Web:
N/A
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Business Rating:
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Tell us has your experience with this business or person been good?
Sweepstakes Clearinghouse debited my account for a Television Set but I orded a Camera with a Printer Ripoff Dallas Texas
I ordered a Luggage Set from Sweepstakes Clearinghouse years ago and was very pleased with it even though they charged me over $35.00 in shipping and handeling.
This paticular time I ordered the Kodak Digital Camera with Printer for 199.99. They debited my account 219.99.
A week later I received an Urgent Time Sensitive Document in the mail to reply by 10-16-05. I was told to send in $37.96 or make two payments in the amount of $18.98 and they will send out my TELEVISION SET immediately. Well I did not order a television set!
It seems very strange that once I sent Sweepstakes Clearinghouse my card information to purchase the Camera I could no longer access my bank information by phone. This experiance has opened my eyes to a lot of things.
Bridgett
Indianapolis, Indiana
U.S.A.
This paticular time I ordered the Kodak Digital Camera with Printer for 199.99. They debited my account 219.99.
A week later I received an Urgent Time Sensitive Document in the mail to reply by 10-16-05. I was told to send in $37.96 or make two payments in the amount of $18.98 and they will send out my TELEVISION SET immediately. Well I did not order a television set!
It seems very strange that once I sent Sweepstakes Clearinghouse my card information to purchase the Camera I could no longer access my bank information by phone. This experiance has opened my eyes to a lot of things.
Bridgett
Indianapolis, Indiana
U.S.A.
2 Updates & Rebuttals
Bridgett
Indianapolis,Indiana,
U.S.A.
Responding to John Gutierrez of Sweepstakes Clearinghouse Fropm Bridgett
#2Author of original report
Wed, October 19, 2005
This is in response to John Gutierrez, the operations manager of sweepstakes clearinghouse. I called the bank myself and asked them what was that $219.00 debit from my account and after researching my account it was sweepstakes clearing house that debited my account. I sent my card information to your company to purchase a camera so I thought but I have not received anything. With my card your company does have access to my account. I also tried to call you John and I all got was a answering machine. No where on your greeting did it say you are with sweepstakes clearing house so if this is another scam please don't bother.
John
Dallas,Texas,
U.S.A.
Response from Sweepstakes Clearinghouse
#3UPDATE Employee
Tue, October 18, 2005
October 18, 2005 Dear Bridgett, We are in receipt of your message and appreciate the opportunity to respond. The different offers we have sent you are not related to each other. They are just separate offers for different prices of merchandise. Like most mail order companies, we also charge reasonable shipping and handling fees. Sweepstakes Clearinghouse has been business for over twenty years and has thousands of repeat and loyal customers. On a final note, Sweepstakes Clearinghouse has no connection with not being able to access your bank account information by telephone. If you need further assistance, I may be reached at 214-915-7317. Sincerely, Sweepstakes Clearinghouse John Gutierrez Operations Manager
