- Report: #51245
Complaint Review: Sweepstakes Clearinghouse - Dallas Texas
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Author Not Confirmed
Why?
Sweepstakes Clearinghouse
1555Regal Row Dallas, 75247 Texas, U.S.A.
Phone:
214-915-7100
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Sweepstakes Clearinghouse ripoff charged me a dollar a day for my money Dallas Texas
I thought this was a good deal and sent them the money for a item which i never received so i called them for a refund and they told me that they dont give refunds just credit.
i sent them $150and they charged me a $1 a day for holding my money from the time my order was received until i called and now i onlt have $99 in my account and they said i could choose someting for that price and they would send it.
Chasity
doyline, Louisiana
U.S.A.
i sent them $150and they charged me a $1 a day for holding my money from the time my order was received until i called and now i onlt have $99 in my account and they said i could choose someting for that price and they would send it.
Chasity
doyline, Louisiana
U.S.A.
2 Updates & Rebuttals
Chasity
doyline,Louisiana,
U.S.A.
sweepstakes clearinghouse sems to be willing to work with me
#2Author of original report
Sat, May 17, 2003
this company sems to be willing to work with me on my original complaint. and is in the process of making my order complete and i should be receiving my order in about 1 week. So i will let everyone know what happenes from there.
John
Dallas,Texas,
U.S.A.
Response from Sweepstakes Clearinghouse
#3UPDATE Employee
Thu, May 15, 2003
We just reviewed the message posted on April 1, 2003 and would like to provide the following information. According to Chasitys e-mail, she requested to cancel her layaway account and receive a full refund of monies paid. However, like most layaway accounts, her account is not technically eligible for a refund until paid in full. That policy is clearly stated on the order form she submitted. Furthermore, a $1.00 per month layaway fee applies to all layaway accounts. In any event, in order to maintain good customer relations, we will be more than happy to comply with her request and issue Chasity a refund. In order to locate her account, we will need Chasitys full name and address, including zip code, so we can research our records. Once we have located an account, we will be happy to address any and all concerns and resolve this matter. Thank you for providing us the opportunity to respond to this matter.
