- Report: #805178
Complaint Review: Synergy Acceptance - San Francisco California
Reported By:
Latasha -
Griffin, Georgia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Synergy Acceptance
505 Montgomery Street 11th Floor San Francisco, 94111 California, United States of America
Phone:
866-494-1122
Web:
Categories:
Business Rating:
(0)
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Synergy Acceptance Syngery Reported that they repossed a vehicle from me in May 2011, when I voluntarily rurned it in in June 2009. San Francisco, California
I got a loan with Synergy Acceptance in October 2007 on a 2004 Chevrolet Malibu. Times got a little hard for me in 2009 and I had missed a couple of payments. When Synergy contacted me I told them to come on and pick up the vehicle. They did not come right away to pick up the vehicle. They had a tracking device on it and weeks later they had a reposession guy track the vehicle and pick it up.
After they picked up the vehicle I continued to get bills from them about making payments or they would be forced to start other legal proceedings or even reposses the vehicle. I called them on different occasions at 866-494-1122 I began to get an answering service from another company stating that they had taken over the accounts for Synergy, but no one ever called me back when i left messages. I also called
415-645-6548 and this number is out of service.
Recently I tried to go purchase a vehicle and have found that this company has put on my credit report that they repossed this vehicle May 2011. I have disputed this on my credit as well as tried to contact this company again and I am still not able to speak with anyone to resolve this issue. I have done some research o nthis company and I have come to find taht I am not the only person this has happened to. Something really needs to be done about this fraudulent company and all customers that have dealt with a similiar situation needs to be reimbursed for the issued that they have had in trying to clear their records and credit from this companies fraud activity.
After they picked up the vehicle I continued to get bills from them about making payments or they would be forced to start other legal proceedings or even reposses the vehicle. I called them on different occasions at 866-494-1122 I began to get an answering service from another company stating that they had taken over the accounts for Synergy, but no one ever called me back when i left messages. I also called
415-645-6548 and this number is out of service.
Recently I tried to go purchase a vehicle and have found that this company has put on my credit report that they repossed this vehicle May 2011. I have disputed this on my credit as well as tried to contact this company again and I am still not able to speak with anyone to resolve this issue. I have done some research o nthis company and I have come to find taht I am not the only person this has happened to. Something really needs to be done about this fraudulent company and all customers that have dealt with a similiar situation needs to be reimbursed for the issued that they have had in trying to clear their records and credit from this companies fraud activity.
1 Updates & Rebuttals
Flynrider
Phoenix,Arizona,
USA
It was a repossesion
#2Consumer Comment
Mon, December 05, 2011
While they may have the date wrong, what you described is a repossesion. It doesn't really matter if you turn a vehicle in voluntarily or if they take it from your driveway in the middle of the night. You could still be on the hook for the balance of the original loan, minus whatever they got for the car at auction.
That said, this lender seems to have a pretty lousy reputation on the net when it comes to communicating with borrowers. You might want to try sending them registered mail at their San Francisco address.
