- Report: #1099969
Complaint Review: Systweak - Select State/Province
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Systweak
Select State/Province, USA
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Systweak Fake assistance popup software Internet
Unwanted popup from Systweak showed up on my screen telling me I needed Windows PC Repair. One of the "satisfied customers" in the Comments section wrote "Finally found something to fix my dll problem! Thanks a lot". His name is listed as Arnon Rambaldo. Person of the same name in LinkedIn (Arnon Laurelli Rambaldo) is listed as a System Support Executive at Systweak. Is he reviewing his own product? It looks unusual at the least to me. Leave my computer alone!
1 Updates & Rebuttals
Systweak Support Team
jaipur,Response from Systweak Support - Corporate office
#2REBUTTAL Owner of company
Mon, November 18, 2013
Dear User
We are truly sorry to hear about your experience. We are Microsoft Gold Certified Partner and million users are successfully optimizing their PC using our products, and this is not a scam. We take customer satisfaction very seriously and this is not the type of experience we aim to deliver to our valued users. We understand your concern, our valued user and employee sharing somewhat same name is a sheer coincidence. The alert appears when a PC of experience some kind of errors, could you kindly email us your issue in detail at [email protected] or also you can raise a ticket here: http://support.systweak.com, we will solve this issue for you immediately.
Regards,
Systweak Software
