- Report: #1012805
Complaint Review: T-Mobile - Bellevue Washington
Reported By:
dkim76 -
centreville, Virginia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
T-Mobile
12920 SE 38th St. Bellevue, 98006 Washington, United States of America
Phone:
1-425-378-4000
Web:
http://prepaid-phones.t-mobile.com/prepaid-phones/android
Categories:
Business Rating:
(0)
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T-Mobile False Advertisement Bellevue, Washington
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I ordered a pre-paid monthly 4G Samsung Galaxy S2 on the 4th of January 2013 with a offer of free $50 refill card.When I received the package I couldn't find the activation kit nor the gift card.
I called them several times and spoke with several people and they have denied that such offer ever existed. Anyone want to start a class action lawsuit against T-Mobile for falsely advertising free refill card in hopes to selling their product? This is the second time in which I bought a Samsung Galaxy S2 that didn't have an activation booklet. T-Mobile has the worst customer service that I have encountered in my lifetime.
I called them several times and spoke with several people and they have denied that such offer ever existed. Anyone want to start a class action lawsuit against T-Mobile for falsely advertising free refill card in hopes to selling their product? This is the second time in which I bought a Samsung Galaxy S2 that didn't have an activation booklet. T-Mobile has the worst customer service that I have encountered in my lifetime.
