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  • Report:  #1229693

Complaint Review: T-Mobile - Nationwide

Reported By:
Frank - Terrell, Texas, USA
Submitted:
Updated:

T-Mobile
Nationwide, USA
Phone:
8008662453
Web:
www.tmobile.com
Tell us has your experience with this business or person been good? What's this?

About a year ago my wife got a new LG Tone phone. It did not work sowe took it back within 48 hours. She exchanged it for a Galaxy S5. I happened to check my bill today and find that I am paying, and have been paying $2.91 per month for this phone. I called the idiots at T-Mobile and of course got someone in India. I told her of the problem and she just started talking about other matters that I had not called about. I was put on ignore several times and after telling the idiot several times what I was calling about she tells me they will have to investigate and make sure they have the phone in their warehouse. I went off of course and told her what I thought of her and T-Mobile. Stay away from these losers. All of the mobile companies are bad but T-Mobile is among the worst. There is no support! I was threatened by a manager of a local store. I will take care of him at a later date. My fight with T-Mobile is far from over. Be careful of what they do. I have filed complaints with the FTC and FCC but they are as useless as T-Mobile.



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