TaftFurniture
Albany,#2UPDATE Employee
Sat, November 10, 2012
Barbara - As you know, we are actively working with you to resolve your concerns. In no way would we want you to feel as if we are not willing to do so. The hold up in the process is our inability to speak with you regarding next steps. Our Customer Service Manager has left you numerous phone messages and needs to speak to you in order to complete the resolution.
Please contact 518-456-3361 extension 3027 to speak with our CSM. We have discussed your concerns with the manufacturer and we need to speak with you to continue the process.
Thank you,
Justin Cresswell, E-Commerce Manager