- Report: #1132535
Complaint Review: Take Two Nights - Sarasota Florida
-
Author Not Confirmed
Why?
Take Two Nights
7560 Commerce Court Sarasota, 34243 Florida, USA
Phone:
877-718-1400
Web:
http://coasttocoastgrandgetaways.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Take Two Nights Coast to Coasts Grand Getaways, Mini Vacations Travel Agency, Mini Vacations Inc. Diamond Escapes Inc, MVI Marketing Sarasota Florida
My caller from Take Two Nights, aka Coast to Coast Grand Vacations aka Mini Vacations was Renata, 877-718-1400 ext 1013 and booking dept 800-566-8281. Took the $99 credit card deposit, I specifically asked how long I had to cancel as I was going to check the Florida BBB and online for complaints and she said 30 days, and gave me the above ph#'s.
I searched the Internet and found hundreds of complaints! I literally called her back 5 minutes later and told her to cancel and NOT charge my credit card. She put me on hold a long time! Then came on and said Quality Control will call me back. They never did. Then I got a welcome email and then an email informing me that they charged my card an hour or two AFTER I told her not to!
I have called and called both numbers above, emailed them at [email protected] and at [email protected], called Mini Vacations customer service phone number 800-315-1036 and emailed [email protected] and the calls just get answering machines, messages go unanwered and emails as well. No resolution yet.
I looked online for anyone that may need it and this is their Seller of Travel Reg No ST36512 &
CST # 2099004-50
1 Updates & Rebuttals
Natalie P
Rindge,New Hampshire,
Resolution
#2Author of original report
Sat, March 22, 2014
Received a call from Coast to coast grand getaways. Phillip Adam 877-718-1400 Ext 1257. Who apologized for the incovenience and stated if ever a problem to call him directly. He would make sure I got a full credit to my transactions very polite and professional. Anyone having difficultIRS with this or a aka of this company would do good to call him direct. He did specifically mention this site, so whether people from this site contacted him or they read it, either way, thank you Rip Off Report For being a customer Service Advocate!
