- Report: #1192842
Complaint Review: target automotive equipment - St.James New York
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Author Not Confirmed
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target automotive equipment
P.O.BOX 155 St.James, 11780 New York, USA
Phone:
631-588-1575
Web:
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target automotive equipment john stoerback LYE CHEAT, BAIT @ SWITCH St.James New York
THE OWNER OF TARGET AUTO EQUIP. TELLS ME TO SIGN A LEASE APPLICATION,STUPID ME I DID NOT READ IT. I WAS ONLY AN APPLICATION . I WAS INTERESTED IN A NEW TIRE MACHINE AND A LIFT. JOHN THEN SAYS YOU WILL GET A CALL, JUST SAY THE EQUIP. IS HERE SO I CAN DEMO. IT. I TOLD JOHN I DID NOT WANT ANYTHING FROM CHINA! I WANTED A CHALLENGER LIFT@ A QUALITY TIRE MACHINE. A REDLINE TIRE MACH. WAS DELIVERED JUNK!!! AND NO DEMO.I UNWRAPPED THIS MACH. IT WAS MISSING PARTS AND ASSEMBLED BY MONKEYS I CALLED JOHN AND HIS RESPONSE WAS I AM AWAY FOR THE WEEK I WILL TAKE CARE OF THIS WHEN I GET BACK. NEXT AN INSTALLER SHOWS UP WITH MY LIFT AND IN MY NEXTDOOR SHOP AND INSTALLS A LIFT. TOWARDS THE END OF THE DAY I GO TO CHECK ON HIS PROGRESS AND ASK WHEN DID CHALLENGER CHANGE FROM RED TO BLUE? HE TOLD ME HE WAS TOLD TO INSTALL A CHAMPION LIFT. I CALLED JOHN IMMEDIATELY AND SAID TAKE THIS CRAP OUT OF MY SHOP.HE SAYS THE CHALLENGER LIFT WAS A TYPO AND IT IS NOW BETWEEN ME AND THE LEASE COMPANY. THE LEASE COMPANY IS AN OTHER JOKE. I AM STUCK WITH LOW QUALITY EQUIP AND BEING CHARGED FOR QUALIY NAMED STUFF. I WAS TOLD BY JOHN HE WOULD DEMO THE TIRE MACHINE, FIX A LEAK IN MY PRIMARY LIFT, MOVE MY SECOND LIFT WHEREVER I WANTED,POST MY OLD EQUIP,AND PICK UP A CHECK INSTEAD OF FINANCING.NOTHING HE SAID WAS TRUE. I ALSO FOUND HIS EQUIP FOR LESS THAN HALF OF WHAT I AM LIABLE FOR.
1 Updates & Rebuttals
Target Automotive Equipment, Inc.
saint james,New York,
USA
Slander Allegation
#2REBUTTAL Owner of company
Thu, December 03, 2015
We at Target Automotive Equipment, Inc. take great pride in our reputation and customer service. We have been in business for almost 30 years and have a tremendouse understanding on how important our customers are to us. Unfortunatley, issues arise arise from time to time in the course of doing business. We offer every remedy possible to meet all expectations of our customers. This particular incident was not in our control. Once we introduce a client to a lender they do business exclusive of our arrangement. This customer origionally opted to finance his purchase. After delivery and set-up of the equipment, he simply changed his mind. He requested to pay us directly and wanted to eliminate his obligation to his lender. Upon his request we contacted the lender to offer what ever we needed to do in order to remedy the situationwith the utmost courtesy. Regrettably, the lender advised this client, that they have funded the deal persuant to his authority and was enforcing the finance agreement. This was not and is not in our control. We prefer direct sales as opposed to a ":fincance" for obvious reasons, although it makes no difference who is to pay us. We honored our position and will continue to, according to all aspects in good faith. We are not in litigation with this client. We have all evidence to prove our position. The client realizes this, therfore resorting to slander as opposed to the truth.
Pesident
Target Automotive Equipment, Inc.
