Robert
Buffalo,#2Consumer Comment
Mon, January 02, 2012
Their return policy seems pretty clear to me: http://www.target.com/HelpContent?help=/sites/html/TargetOnline/help/returns_and_refunds/targets_return_policy/targets_return_policy.html
Store refunds will be issued in the same form of payment originally used for purchase:
Credit Card Purchases: refund will be credited to the original credit card.
Target GiftCard Purchases: refund will be issued in the form of a Target GiftCard.
Gift Recipients: refund will be issued in the form of a Target GiftCard (in-store returns) or eGiftCard (online returns).
Check Purchases: refund will be issued in the form of a Target GiftCard up to 10 days after original purchase or as cash back.
PayPal Purchases: return items to a Target store or Target.com and your refund will be issued in the form of a Target GiftCard.
Tax: The appropriate tax amount by item will be included with your refund.
Discounts and Promotions: The refunded value for each item returned will be reduced to reflect the value of any free gift or discount.
rosaliet
Ohio,#3Consumer Comment
Mon, January 02, 2012
I had exactly the same thing happen to me. I used paypal to purchase a Christmas gift and decided that I wanted to get something else, so I attempted to return it and was told that their policy only allowed for them to give me a gift card rather than crediting my paypal account. I have two problems with this besides the ethical part of their policy. I will have trouble paying my credit card bill since I only had so much alloted for gifts and I almost never buy at Target because of their high prices, so a gift card does me no good. I looked at their return policy and unless you go down through several layers, you find nothing about paypal. Furthermore, why would you even think to look, when every other reputable store that I'be ever delt with would simply given you a credit.
I have already filed my own report here and also one with my state's attorney general.
I certainly won't be shopping at Target any further or use Paypal for purchases.
Ken
Colorado,#4Consumer Suggestion
Wed, December 28, 2011
" this is their attempt at theft from consumers!!!"
Dang, you're right...probably illegal.
"..this is unethical and breaches many federal statutes concerning consumer rights! how do they get away with this??? "
You're probably right again, but please point me to the statutes being violated and don't forget to report this to the FTC and your state's attorney general.
So far, I'm not planning, any time soon, to stop dealing with Target...your ROR is a bunch of ranting and B.S.
"..forcing you to buy from them,.."
Wow, now you can also report coercion to all the government agencies you can think of...good luck, let us know how this works out.
You DO KNOW that retaillers set their OWN return policies and if you don't like them move on. YOU, much as you'd like, can't dictate the terms to them. That's a real shocker, isn't it?
Robert
Buffalo,#5Consumer Suggestion
Wed, December 28, 2011
In the United States, Pay Pal is NOT a bank or a credit card company-it is a money transfer service, nothing more.
When purchasing at retail stores, I suggest you use cash or a real credit card. This way, when you return an item, you will receive CASH (or a check if the amount is over a certain amount) or a credit to the credit card that was used to make the purchase.
Pay Pal does NOT afford you the protections that you have with a REAL credit card. I own 2 small businesses and I don't have a Pay Pal account and I will NOT accept Pay Pal as payment.
The choice is yours.
MLS582
United States of America#6UPDATE EX-employee responds
Wed, December 28, 2011
Target, is about making money - any way they can. If their smart, or unethical, they did. Therefore not always as good as, some others stores, because:
If you work there:
1.) Watch what life is like, being a stocker, put more to the shelves - duress. To compete with yourself, or others - to be done in less time, duress. Therefore get paid less, under duress. Also, less people to do the sales floor, let the stockers explain. Less stockers to put it on the shelves, to be diabolical about it all, set time to complete, then call it goal time, as if its just a good attempt, then insult for how long it takes. Expect stockers to explain to customer's about their questions, where everything is, then complain their too slow, for talking about where, or explain where it is with them.
2.) Soon, watch them expect more, for less, with less time to do it.
3.) Watch them complain - "its the stocker's fault", yet not the problem when their planing, or how possible, it can be, or can not be.
4.) Benefits - They frown on vacations as a stocker, If you have benefits, it soon will be gone, Health Care, and other important things. Because they found a loophole, to bypass some health and safety laws, that cost them money.
5.) Clock in and out - To the second.
If you buy there, on the internet, or in a store - expect less return options.
1.) 90 day returns - will soon be 45 days, or less.
2.) No receipt, no return
3.) Gift cards for internet returns.
4.) Its about making money, or no business, if its greed who knows - they expect less return options, its about gaining money. Its buy it and not return it, yet its possible.
5.) They assume their so popular, they can lie, be rude - abusive. Because, to some the policies change, no longer allowed for return, known, or unknown about it. Being good or bad to you, workers come and go. People come back, because they just buy, and come back, or never come back.
6.) If you work there, expect less rights, than a customer that does not work there. Shop somewhere else, if you prefer. If you shop there, you get 10% plus the potential for insults, for asking questions, or not getting help, or made to leave.
7 If your surprised, by what happened, watch the name calling, some get, you now receive a status, of something or other - as a customer, or worker. "Your a complainer", "Your a whinner", "Your a spoiled brat", "Your a bad worker (for being human, and knowing what they did)."
Brian
Noblesville,#7Consumer Comment
Sat, December 24, 2011
There's two federal statutes that Target breached, the "Target didn't do what I wanted and make an exception for me" statute and the "Target didn't bend over and kiss my self-important butt" statute. LOL!
coast
USA#8Consumer Comment
Fri, December 23, 2011
You agreed to Target's policies at the time of purchase.
"breaches many federal statutes concerning consumer rights"
What federal statutes would that be?