- Report: #73610
Complaint Review: TCA Fullfillment Services - New Rochelle New York
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Author Not Confirmed
Why?
TCA Fullfillment Services
145 Huguenot Street, Suite 105 New Rochelle, 10801 New York, U.S.A.
Phone:
914-633-3393
Web:
N/A
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TCA Fullfillment rebate scam by TCA continues unabated New Rochelle New York
I submitted two complete rebate packages to TCA for a Netgear wireless router and adapter that were purchased at Insight.com, a mail-order company in Sep. '03. Included for both was the completed Netgear rebate form, printed e-mail order confirmation, and UPC bar-code from the box. When I checked the status recently both were listed as rejected because the first item didn't include a proper UPC bar-code and the second item didn't include a packing slip. I was unable to reproduce the UPC bar-code because it was in their possession. I hadn't sent them the packing slips since they were not required per rebate form instructions and I did not retain them.
I've submitted at least eight rebate requests over the past two years and have recieved only one rebate check, and for that one I needed to resubmit the paper work because they lost it. From my experience with them I would conclude that their employees are encouraged to reject as many rebate requests as possible and dispose of all rebate source documents. I believe management deceptively changes the rules on the fly to meet their rejection quota (the legal community would refer to this as fraud). TCA needs to be shut down. I suggest boycotting all companies that use them for rebate processing.
James
Washington, District of Columbia
U.S.A.
I've submitted at least eight rebate requests over the past two years and have recieved only one rebate check, and for that one I needed to resubmit the paper work because they lost it. From my experience with them I would conclude that their employees are encouraged to reject as many rebate requests as possible and dispose of all rebate source documents. I believe management deceptively changes the rules on the fly to meet their rejection quota (the legal community would refer to this as fraud). TCA needs to be shut down. I suggest boycotting all companies that use them for rebate processing.
James
Washington, District of Columbia
U.S.A.
