- Report: #1356588
Complaint Review: Teacup Puppy Store and Boutique - Ft Lauderdale Florida
Reported By:
Francine Cerbo -
Johnston, Rhode Island, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Teacup Puppy Store and Boutique
4001 N. Federal HWY. Ft Lauderdale, 33308 Florida, USA
Phone:
954-353-7864
Web:
http://www.teacuppuppiesstore.com
Categories:
Business Rating:
(0)
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Teacup Puppy Store and Boutique teacuppuppiesstore.com Inhumane treatment of puppies waiting to be sold and shipped, They send u puppies that are nothing like the one you thought you purchased and probably aren't, They lie about the size, and they way over charge you, and they buy from puppy mills Ft Lauderdale Florida
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I bought a puppy from the teacup puppy store in Ft. Lauderdale Fl. on January 9, 2017.The puppy wasn't in the store yet due to age but less then a weel later she was in store...They did a photo shoot of her and put it up on the web site...The picture of the puppy I first saw was all completely white with no tearing stains and no other colors...When I looked at the pics they put up it didn't look aanything like the puppy I picked as it had beige coloring in the face...I emailed my sales rep Paulina with my concerns and she called me back to assure me it was the same puppy so I figured it must be...
The puppy was supposed to ship to me on January 21st, but that never happened, and then again on January 28th, but that never happened...Now the puppy was paid for in full, but I couldn't get them to ship it to me...All kinds of excuses and then my sales rep Paulina began ignoring my emails and calls...I finally got customer service and she said she would take care of it for me, but I just got jerked around for another almost 2 weeks when I finally called and demanded that the puppy be on the plane by the weekend or I wasn't taking her...So 4 week after she was supposed to be here she arrived on January 11th.
Now this wasn't my 1st time buying a Maltese tiny puppy, as I have one already and know how they should look especially when you are spending $1000's on a pup. Well when I ever saw her I started to cry...It was obvious that she was poorly taken care of...Poor little thing was filthy, she looked like a junk yard dog...Her face is completely and permanately stained all brown and maroon color...She was all matted...her face had snot stained all over her face stuck on, and hair had been cut away from her face, and on the back of her neck the mane was all chopped off, the groomer said cause she was so badly matted and snarled...She looked pathetic...She seems like she has a tiny face and a fat little body...I can't get her to stay in her crib because she cries for hours and hours at a time...I was and am mortified not only because all the money I spent but my heart is broken from the neglect she suffered while under their care...I also heard from a breeder I talked to that they also owned a puppy mill and send their pups down to the Florida Store...
I want my money all back and for them to take the puppy back, because on top of all that a couple of my breeder friends think she may also be inbred! Please Don't buy any puppies from that place and Breeders don't sell your puppies to them they are abusive...And also don't fianance with them their lender is out rageous with interest charges and I bought it out with a mastercard and put the balance on Capitol one MC.
