- Report: #1343806
Complaint Review: Teams Goods - Swm Warren Ohio
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Teams Goods
3366 Mae Dr Swm Warren, 44481 Ohio, USA
Web:
https://www.teamsgoods.com
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Teams Goods Team Sports Wear Swm Warren Ohio
Purchased a NY Giants Jersey for my fathers birthday on October 29 2016 for $89.98. My father noticed the NFL emplum was faded and the Nike logos that are suppose to be on each arm were missing and the collor was off lined. It was a counterfeit jersey as we already have a couple of Jerseys from the NFL site.
Went to the company website to the return link and it stated that you had 365 days to return the product if for any reason you are not satisfied.
Contacted the company it took 3 days before anyone answered me. After a couple back and forths the response was would I be willing to take a partial refund and keep the product as a return would have to be to China and the shipping costs would be very high and the chance of the product getting lost was great. They offered me to take a 15% refund.
I told them I wanted a full refund as their website stated and why couldn't I return it to OHIO. My invoice says Teams Goods United States.
Since then we keep going back and forth with them giving me the run around. They say OK I can return the jersey for a full refund. I say OK can I have the return address.
They respond telling me to pack the jersey could and take it to the carrier and refuse acceptance. I tell them OK give me the return address and the carrier that they used. They just keep telling me OK return the product for a full refund. But they give me no return address.
I'm getting no were. This site obviously is not a USA company and is not in the USA. This is a company in China selling counterfeit jersey's.
