- Report: #762221
Complaint Review: Tech Master Auto Repair - Saint Petersburg Florida
Reported By:
A concerned consumer -
Saint Petersburg, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Tech Master Auto Repair
2401 Dr. MLK Bl. North Saint Petersburg, 33704 Florida, United States of America
Phone:
727-897-9500
Web:
Categories:
Business Rating:
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Tech Master Auto Repair Sold me a $176.00 distruction of my engine in Saint Petersburg, Florida
After seeing my oil light flicker a couple of times, I decided to call Tech Master since they were open and it was Saturday. I spoke to Dennis whom is the manager at the Saint Petersburg location. I discribed what i was seeing happen on my 2006 Jeep Liberty that had only 45,000 miles on it and asked if it maybe was the oil pump. Dennis told me "at 45,000 miles, it wasn't likely and it may be a sending unit or plugged screens". I drove my car to the Tech Master St. Petersburg Florida location, although it didn't flicker once and ran as usual during the ride there, to let them take a look at it and for a diagnosis. After i got to the location, he proceeded to look up the price of a new pan gasket (which was quoated for a diesel "By mistake"... he later told me) Which was $400.00 just to look at the pump... then, he said "It's probably the screens and we have a solvent that is heated at 145 degrees F. and with an oil change it would cost $176.50" I trusted his judgement and returned home for an hour and a half when i received a phone call from him. He said.... "Uhhh your car is ready but the mechanic thinks it's the oil pump". I asked if they did an oil pressure test and he replied "No, we don't have a gauge to do it with" I asked why did they think it was the pump and he replied "Because the flush made it worse". I immeadiately went to the location and was met by Dennis and a mechanic that did the "flush" and i was told that it now was making valve and lifter noise and that the engine was going to cease at any minute" and that it would have to be towed home!! I paid them $176.00 and started my car and was able to go 2 blocks with no compression at all before my Jeep stalled and locked up. The engine was ceased and my Jeep had to be towed to my house. I called Dennis at Tech Master shortly after and told him what had occurred and asked for the Main Office phone number and was met with resistance immeadiately in giving me the phone number. After informing him that i would get it from the internet if he didn't give it to me, he rattled of the number at an auctioneers speed and then proceeded to tell me "what could he do to help." I told him that i would discuss it with the corperate office when he hung up on me. I called the phone number that he gave me and it is a recording machine. No one has returned my call from that number yet! The end result is that last night, I had to purchase a new vehicle since my 2006 Jeep engine had ceased AFTER going to Tech Master for a check out and repair!! My Jeep is undrivable and I was unable to even use it as a trade in .... and I am now stuck with a Jeep with 45,000 miles that became CEASED after going to Tech Master ... that i am still paying on!! I owe $7,000 and a year left on the note and had to BUY another car THAT DAY so i could continue on with life ... and now I have another car note!! These people are the worst in the industry and i believe that their incompentence is astonishing!! The charged me $176.50 to cease my engine and ruin my car!!!
2 Updates & Rebuttals
A concerned consumer
Saint Petersburg,Florida,
United States of America
Tech Master's Destroyed My Engine For &176.00
#2Author of original report
Mon, August 08, 2011
I had just checked my oil before getting to the location and it was full on the dipstick and the oil light had just flickered a couple of time while driving. I am in Florida and there are no hills. :)
My Jeep only had 45,000 miles and i had no prior mechanical problems with it.
I just spoke with a Pete whom is appearently an area manager and told him what happend. He told me he would call the Corperate office and call me back. 20 Minutes later, he did indeed call me back and stated "Corperate said you'll have to bring the car back and we will not fix it but we will work with you on the price of repair." When i asked him how i am suppose to get it there in the first place since it's ceased, he said, "You'll have to tow it". I told him i will call an Attorney instead.
So, they destroyed my enigine, charged me $176.50 to wreck it and now they will "work with me" on the repair costs after I tow it there???
Tech Master is Saint Petersburg Florida is a prime example of of the cliches of the Rip Off auto repair industry and con artist mechanics and their corperate offices will not resolve the issues that they create!
mr rik
miami,Florida,
USA
