- Report: #1169319
Complaint Review: Texas Tollways - Austin Texas
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Author Not Confirmed
Why?
Texas Tollways
P.O. Box 1677 Austin, 78761 Texas, USA
Phone:
512-323-4204, 888-811-45
Web:
www.paytexastoll.com
Categories:
Business Rating:
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Texas Tollways CTRMA Processing Ripped off, too! Austin Texas
In June, I travelled to Austin, and, at the advice of my friend who lives there, I took the toll road where, she assured me, I didn't have to pay on-the-spot but could pay by mail since I have no need of an EZtag. I did not receive a bill until August 11, and I was, to say the least, upset to see that what I received was "Notice of Toll Violation," and my tolls for $4.67 had grown to $20.67 with the addition of a $15 penalty and $1 processing fee.
I never received a previous bill. I am not in the habit of not paying my bills. First, I emailed my friend to vent, and she admitted that she and her husband had had some problems with CTRMA (hopefully after she had advised me to use it). She said," We have had our share of problems also. My solution was just pay it and not use it anymore." Then, suspecting that we probably weren't the only ones, I checked Ripoff Report and, not surprisingly, found many complaints. Based on what happened when these people tried to call, I decided just to pay the bill and never use this toll system again like my friend.
I would certainly advise anyone who does not have an EZpass to avoid these toll roads because you are likely to get ripped off.
