- Report: #55355
Complaint Review: The Auto Shipping Company - California City California
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Author Confirmed
Why?
The Auto Shipping Company
California City, 93504 California, U.S.A.
Phone:
800-305-9998
Web:
N/A
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Business Rating:
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www.1adiscountshippers.com The Auto Shipping Company took my deposit as per their contract, they failed to perform as agreed, they refuse to refund deposit. Ripoff business from hell California City California
I hired them to transport my eBay bought truck from New Jersey to California. I sent them a deposit, and they cashed my check and failed to perform in the thirty days, as agreed in their contract.
I cancelled the contract, as per their terms, and they have not refunded my deposit, as per their contract. It has been three months, and when I question them, they (Patti) says "Check has been sent out." They have said this for three months.
Other auto shipping and transport companies hear the same complaint about them, from many of their customers. It sounds like they make a living ripping off innocent consumers.
Tony
santa rosa, California
U.S.A.
I cancelled the contract, as per their terms, and they have not refunded my deposit, as per their contract. It has been three months, and when I question them, they (Patti) says "Check has been sent out." They have said this for three months.
Other auto shipping and transport companies hear the same complaint about them, from many of their customers. It sounds like they make a living ripping off innocent consumers.
Tony
santa rosa, California
U.S.A.
1 Updates & Rebuttals
Patti
California City,Delaware,
U.S.A.
I HAVE REFUNDED TONY HIS MONEY, even though according to the signed contract I did not have to.
#2UPDATE Employee
Tue, November 11, 2003
Tony Booked his cars just before the big snow storm last year that hit PA. After 7 days he decided that he did not want his truck moved. The contract he signed stating that he had read and agreed to informed him we have 21 working days to move the car. If you cancel within that time period we keep the deposit. This was given to him in writing before he sent any monies to us. Because of the weather on the East Coast at that time we had delays. I HAVE REFUNDED TONY HIS MONEY, even though according to the signed contract I did not have to. He has since put my 800 number on meesage boards for sex emoployment and other such things. On telephone boothes for free food and clothes, bathroom walls in book stores for free books and it goes on and on. People must understand that when shipping a car there are may variables and we cannot control some although we can control others. I try to be very honest with all my customers and explain things to them. When the east coast get a foot of snow dumped on it...it does slow things down. We do not rip off innocent customers...you can call the same companies that said things about me and mention any company but their own and they will say bad things. Instead they should tell the truth.
