- Report: #717901
Complaint Review: The Berry Company - Dayton Ohio
Reported By:
Cash Tracks -
Lamar, Colorado, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
The Berry Company
3170 Kettering Blvd., Building B-2 Dayton, 45439 Ohio, United States of America
Phone:
800-877-0475
Web:
Categories:
Business Rating:
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The Berry Company Worst customer service I have ever had!!! Dayton, Ohio
From leaving my phone number out of the local phone book to my current problem of stopping internet advertising, the Berry Company has caused my business nothing but problems. In December 2010 my ad disappeared on the internet. After numerous calls I still have no explanation as to why that occurred. They have a problem with returning phone calls. I have been trying to cancel some advertising since December 2010 with no success. The only response I receive to my numerous written requests is more inaccurate billings. I have only heard from one person at the company who I thought was going to solve the problem. The problem has only continued and escalated to a level that has completely frustrated me. I highly recommend not doing business with this company, because once you start they will not let you stop.
3 Updates & Rebuttals
mr rik
miami,Florida,
USA
Cash Tracks
Lamar,Colorado,
United States of America
Issue still needing resolved
#3Author of original report
Thu, May 19, 2011
I contacted customer service as per instructed, but all I received was an explanation of the invoices in question and a reminder that we have a contract. The representative failed to acknowledge that I have a problem and that the internet advertising was canceled back in December 2010. I informed them that I will not pay for any internet advertising since the contract was canceled. I even emailed them the email I received from my ad representative with no results.
I requested that my case be forwarded on to a manager. The representative claimed they forwarded the request, but I have not heard from the manager yet.
BerryManagement
Hudson,Ohio,
United States of America
More Information Needed Please
#4UPDATE Employee
Tue, May 17, 2011
Thank you for advising me of this situation. Please email [email protected] with indication that you have submitted a claim via ripoffreport.com and I will ensure the claim gets full attention. Please include telephone directory , name of business and telephone number associated to the advertising. Berry Management
