- Report: #272302
Complaint Review: The Concorde Collection - Holmes Pennsylvania
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Author Confirmed
Why?
The Concorde Collection
P.O. Boc 663 Holmes, 19043 Pennsylvania, U.S.A.
Phone:
800-276-8429
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
The Concorde Collection lack of customer service mouthy managers no help what so ever promises made and never kept Holmes Pennsylvania
Well, I ordered a ring from the concorde collection and they sure were in a hurry to cash my check and send me the ring. It so happens that their merchandise looks good on internet and in the papers but not up close and personal. I returned the ring mid July 2007 and still have not received refund check.
I have called several times was told check had been issued on July 27th 2007 it is now Sept 4 2007 I made a call today and was told that a check has been issued on Aug 30th 2007 asked to speak to manager got a Betsy Medina who said all she could do is call corporate and inquire when check was sent out. I asked her several times all you can do is call corp for me you can do nothing else and there is noone above you I could speak to and she said no I am it.
The only thing resolved is Betsy said she will call corp and call me back in 24-48 hrs. Well. see if this time someone actually calls me back because I would like my money! I would never recommend any to purchase anything from this company ever!
Upset in ohio
Kettering, Ohio
U.S.A.
I have called several times was told check had been issued on July 27th 2007 it is now Sept 4 2007 I made a call today and was told that a check has been issued on Aug 30th 2007 asked to speak to manager got a Betsy Medina who said all she could do is call corporate and inquire when check was sent out. I asked her several times all you can do is call corp for me you can do nothing else and there is noone above you I could speak to and she said no I am it.
The only thing resolved is Betsy said she will call corp and call me back in 24-48 hrs. Well. see if this time someone actually calls me back because I would like my money! I would never recommend any to purchase anything from this company ever!
Upset in ohio
Kettering, Ohio
U.S.A.
