- Report: #1163786
Complaint Review: the digital pros - Internet
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Author Not Confirmed
Why?
the digital pros
Internet, USA
Phone:
888-334-9215
Web:
TheDigitalPros.com
Categories:
Business Rating:
(0)
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the digital pros stay away from these ripoff artists! miramar beach, florida Internet
This company is the biggest ripoff! Bait and switch anyone? They are (still) advertising an Olympus Tough TG 850 for $189. When you call to place the order they tell you that you have to pay extra for a battery and charger. When you tell them that this camera c ones with one, they become belligerent.I figured I would buy a battery online so I decided to place the order online giving them my credit card info.about 5 minutes after I placed the order, I got a phone call telling me that this camera is sold out but they have the American version with directions in English AND a battery for $249. I should have run for the hills h e 're, but I placed the order.When I looked at my account and saw that they had charged me $10. More than quoted and that the order had not been sent out almost a week later, I called to cancel my order. I was told that I would have to pay a 10% cancellation fee....remember they have not even shipped this camera out. While I am speaking with Mr. Belligerent I ask him if this is a brand new camera in its original packaging,he tells me that is is in a plain white box but it is new. Why no packaging from Olympus. When I tell him that I am not paying him a cancellation fee for something he has never shipped he and tell him I will not accept delivery for this camera, he says that they will charge me a 20% refuse MERCHANDISE fee! I tell him that I don,t want this camera and I a m not accepting it he says, we are sending your camera unless you sign a form stating that you will pay this cancellation fee and not file a dispute for this charge. THEY HAVE A FORM FOR THIS!!!!!!! What does this tell you???? Stay far away from this company.....I wish I had!
Kathy, Baldwinsville,NY
1 Updates & Rebuttals
kro
baldwinsville,New York,
After cancelling order...Credit card charged!!!!
#2Author of original report
Mon, September 01, 2014
After cancelling this order and arguing with these jerks and signing a stupid form.and not receiving any product...Credit card was charged $289.00!!!! We are filing a dispute with credit card company and cancelling our card!!!!
