- Report: #1476308
Complaint Review: The Dump Furniture (Atlanta) - Atlanta Georgia
Reported By:
Dolliston -
Snellville, GA, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
The Dump Furniture (Atlanta)
Sidney Marcus Blvd Atlanta, Georgia, United States
Phone:
8007680348
Web:
N/A
Categories:
Business Rating:
(0)
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The Dump Furniture (Atlanta) Sold us a defective sectional for $2,500+. They sent technicians out on 5 occasions to repair the sectional. They all failed. Atlanta Georgia
We purchased a sectional from The Dump (Atlanta)/ACEMA Financing in or about April 2018. The initial deliverers were unable to assemble the sectional.
We repeatedly complained to The Dump that the sectional they sold us could not be hooked up together. On 5 separate occasions, The Dump sent technicians to fix the sectional. They all failed.
Among other things, their customer service denied that they had promised any sort of refund, which they had. They repeatedly stalled, asking us for pictures of the defective sectional after initially agreeing to reimburse. They always wanted a telephone number for a supervisor or manager to call back (They never call back, despite the several promises of the CSRs, Lena Camilo? and Dequan).
The Dump also demanded that we pay the cost of returning their defective sectional; and have refused to either collect their defective sectional or give us any credit for their defective sectional, their shoddy, rude, dishonest and unprofessional customer service.
In our opinion, these are crooked con artists, who are incapable of doing any sort of honest business. Based on our own experience, we firmly believe that all prospective purchasers should beware of doing business with The Dump.
